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Nucar Chevrolet of Woburn

Woburn, MA

4.5
638 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 640 reviews

March 12, 2013

This was my first time at Lannan Chevrolet. The service was excellent from the moment I walked in. The ladies that helped me with paper work were friendly, courteous and professional. Mr. Fahey took the More

by cmcarolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
March 07, 2013

Our Cobalt had leaking transmission lines. We brought the car to Lannan for warranty service at 9 AM. The whole experience was very satisfying from the time that we filled out the service request with B More

by tomjv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
March 07, 2013

My experiences with the service dept and collision dept have been been positive. The staff is very friendly and helpful. I feel they go beyond what is expected of them. More

by jomtoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor #23 and also Colleen DiMaura in Collision Dept.
March 05, 2013

Again and again, Still the best for service, parts, and sales. I had my 2007 Buick Lacrosse serviced for a oil change and tire rotation. while I was waiting in the showroom everybody looked very happy, com More

by philjan1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddie Shine, Bob Fahey
March 04, 2013

Took my car in for factory recall. Problem was taken care of and as always a pleasurable experience . Friendly and hospitable atmosphere is a plus at Lannon in Woburn. Joe in service is top of the line in h More

by Richard DeLuca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe A
March 01, 2013

Thank you Mark & Bob for helping sort out my complicated service issues by being friendly, accomodating, and informative the whole way! You went above and beyond figuring out getting me covered More

by lcushing4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark O'Mally, Bob Fahey
February 11, 2013

Went there for oil change ask how long it would be they told me in and out in an hour. They then said had a recall on car that would be an extra half hour. Over two hours later I ask service manager how mu More

by Stevec1290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service adv 23
Feb 11, 2013 -

Nucar Chevrolet of Woburn responded

Dear Stevec1290, I am very disappointed to hear about your service experience. An oil change should take no more than 60 minutes, and you should not have been inconvenienced by having to come back a second time to complete the recall (assuming the parts were available). At the very least, it sounds like we didn't do a good job communicating with you. I would respectfully ask for the opportunity to work with you and resolve the issues with your visit. Please contact me at your convenience. Sincerely, Steve Alesse (781) 935-2000 salesse@lannan.com

February 10, 2013

I have purchased or leased at least 6 vehicles from Lannan in Woburn. Not only has the buying experience been a pleasure but the level of service after my purchases has been second to none. Not only ha More

by jdemichaelis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda in service reception., Mark O'Mally, Joe A, Bob Fahey
January 31, 2013

Have always bought my cars from lannan and will continue to buy my cars at lannan always a pleasant experience from the time you step in the door until the time you drive your new car home. And it doesnt st More

by haste1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sean, Sean Scheiffern
January 29, 2013

Purchased my Equinox there and automatically went to Ed Shine even though I knew it would be a service issue......I have had a great experience each and every time I visit... Everyone there are..Courteous, More

by mloder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Shine
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