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Nucar Chevrolet of Woburn
Woburn, MA
551 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 551 reviews
February 09, 2011
The folks at Lannan do a super job. This is a dealership you can TRUST to service your vehicle properly and honestly. The people/culture at Lannan is top rate all the way from Michael Lannan on down the lin you can TRUST to service your vehicle properly and honestly. The people/culture at Lannan is top rate all the way from Michael Lannan on down the line. I drive 180 miles round trip to have my vehicles serviced at Lannan. Need I say more!!! Ralph LoVuolo More
by connor07
Employees Worked With
Joe, Joe A
February 02, 2011
I have dealt with this Dealership for the past several years and own two Chevrolet Impalas. My 2008 Impala was one of the best cars I have owned and now I am hoping my 2011 Impala lives up to my expectat years and own two Chevrolet Impalas. My 2008 Impala was one of the best cars I have owned and now I am hoping my 2011 Impala lives up to my expectations. I don't think there is anything more to say. Experience in the past. I think this should answer your survey but the survey refuses to take it. So, the sales person was helpful. The showroom clean and pleasant. More
by backerley
Employees Worked With
Eddie Shine, Eddie Shine
January 25, 2011
Second time I have leased a new car from Lannan. The sales team is no pressure and the first quote they gave me both times was right on the money for what I had calculated was a fair and reasonable mont sales team is no pressure and the first quote they gave me both times was right on the money for what I had calculated was a fair and reasonable monthly payment. And trust me, I do A LOT of research and calculations beforehand. They took care of my old lease with no hassles. Before using Lannan, I had only had bad experiences shopping for new cars, but I will keep going back to Lannan because they continue to make me feel comfortable and don't make me feel like they are trying to rip me off. More
by blarivee19
Employees Worked With
Todd Burke, Gary Santarpio, Gary Santarpio
January 11, 2011
The service department at Lannan Chevrolet is the best, the people in the service department are always friendly and very helpful to get my car in as soon as posible and the eork is always done correctly t the people in the service department are always friendly and very helpful to get my car in as soon as posible and the eork is always done correctly the first time I have never had to go back for the same problem twice. More
by wandacars1
Employees Worked With
Joe Ascolese, Joe A
December 22, 2010
Eddie Shine and Kevin Collins were very helpful and knowledgeable I'm pleased with my experience at Lannan chevolet. I will certainly recomend the dearlership to my friends and family, all the employee knowledgeable I'm pleased with my experience at Lannan chevolet. I will certainly recomend the dearlership to my friends and family, all the employees were friendly and polite. All business was handled in a short period of time. More
by ken clancy
Employees Worked With
Eddie Shine Kevin Collins , Eddie Shine
December 21, 2010
I arrived at dealership at 0730 am without an appointment for replacement of driver's side headlight. I was checked in promply by the service dept, had free coffee while I waited, and repair was completed a for replacement of driver's side headlight. I was checked in promply by the service dept, had free coffee while I waited, and repair was completed and was back on the road in less than an hour More
by tomcull
Employees Worked With
service dept
December 20, 2010
Got a rim replaced here after my wife hit a curb. The technician never did an alignment, and now a few months later the tire is completely worn on the outside of the tire (indicating it is out of alignme technician never did an alignment, and now a few months later the tire is completely worn on the outside of the tire (indicating it is out of alignment). All other tires are showing little to no wear. Called the service manager, and he refused to take responsibility. At first he said that an alignment was probably recommended, but was declined. After checking the notes, and pulling up the invoice, he said that they probably just drove the car and determined that an alignment just wasn't needed. When I mentioned that it seemed odd that they wouldn't do an alignment when the whole reason the car was brought in was due to wheel damage, he said that sometimes an alignment wasn't necessary. He proceeded to recant a story of a lady with a corvette who ran into a huge pothole and had to get both rims on the right side of the car replaced. He said they did an alignment, and it turned out that the alignment was fine. Kind of odd that his counter-story involved doing an alignment REGARDLESS of whether the car pulled in a direction when driven. After going back and forth for a while, he finally said outright "You've requested assistance, and your request has been rejected." I will certainly never be purchasing another vehicle from Lannan, and I will definitely not be going there for service ever again. More
by bodiya
Employees Worked With
Service Manager
December 08, 2010
Lannan is a local dealership, and I like to shop locally. Everyone there at Lannan were very cordial, friendly and helpful. Because of these reasons, I am very enthused about this dealership, and already HAV Everyone there at Lannan were very cordial, friendly and helpful. Because of these reasons, I am very enthused about this dealership, and already HAVE recommended them to others. I WILL return to this dealership the next time I am in the market for a new vehicle. More
by pcdisanto
Employees Worked With
eddie shine
December 07, 2010
The service I received at Lannan Chevrolet was outstanding. My warranty had expired 6 months ago,yet they were able to get me a waiver from General Motors. The function of my power steering was gi outstanding. My warranty had expired 6 months ago,yet they were able to get me a waiver from General Motors. The function of my power steering was giving me a problem.Also, the crankshaft seal,front axle seal and transmission cooler lines needed to be replaced.Through the diligent effort of Joe Ascolese and Mark O'Malley,they were able to get the cost greatly reduced.For this I owe a sincere gratitude. More
by bruesb
Employees Worked With
Joe Ascolese Mark O' Malley
November 25, 2010
I ordered a 2001 Chevy Silverado 1500 crewcab LTZ I was always kept up to date as to the status of my order, Ed was very professional and very helpful answered all of my questions without hesitation, Peter always kept up to date as to the status of my order, Ed was very professional and very helpful answered all of my questions without hesitation, Peter the sales manager was the best at suggesting different financing options overall this was the best experience I have ever had at a car delership, this being my 3rd new car I've purchased. I would highly recommend this dealer to anyone looking for a new or used Auto. More
by rnray04
