Nucar Chevrolet of Woburn - Service Center

I find that the people at the dealership are very friendly helpful making me feel comfortable friendly helpful making me feel comfortable More

Tony was extremely helpful in putting me in touch with Bill and George in service department. The service manager Bill was awesome! The sign of great customer service is when a small hiccup occurs and t Bill and George in service department. The service manager Bill was awesome! The sign of great customer service is when a small hiccup occurs and things are taken care of in a quick and timely manner. My vehicle was a definite challenge, but a big thanks to George for his timely updates and Bill for helping me fix an otherwise unfixable situation. Thanks guys!! Would highly recommend More

Very courteous and friendly, called when completed, and are very flexible, honest, and very responsive are very flexible, honest, and very responsive More

It was a very easy process and the people are great to deal with. I also loved getting something in writing for what needed to be done for my car. deal with. I also loved getting something in writing for what needed to be done for my car. More

My car is 2 years old and in the last 7 months the fuel pump went.I brought it in to be fixed when I got it back they didn’t connect the fuel neck line additionally they did not put the drive shaft back in pump went.I brought it in to be fixed when I got it back they didn’t connect the fuel neck line additionally they did not put the drive shaft back in properly!!! So I brought it back again they apologized for their mistake and fixed the problem now a month after that my check engine light pops on so I bring it back to be fixed AGAIN. Fast forward to a month and a half later after getting my car back AGAIN the whole car is SHAKING when in park!! I am very disheartened at this, not only did I miss multiple days of work, this location is a hour and half drive both ways from my house.This is beyond frustrating to pay $525 a month for a brand new car and it be in the shop more than my last 15 year old car.Not to mention the drive shaft fell out when I was on the highway I could have seriously been injured or killed.I went to this location because it had decent reviews but I wont be buying another car from them.The service guy George was very rude to me on the phone when I initially brought my car in the first time and even raised his voice at me and was not helpful or accommodating in anyway he made me wait multiple days to get a rental because they “ had to figure out what was wrong with it before giving me a rental” I dropped off my car to them ( by tow ) on Tuesday I didn’t get approved for a rental until Saturday!!! So I missed all those days at work. The only two things I can say is they fixed everything for free ( I am in warranty ) and secondly bill in service has been very helpful and accommodating.I asked for bill after a few blunt phone calls with George. More

There are a good people, I just wish they fix my airbag sensor, Because they fix the problem on the air bag, But they never fix the sensor!! sensor, Because they fix the problem on the air bag, But they never fix the sensor!! More

George in service runs a tight ship. My truck was fixed and better than new with the transmission. Replaced in four days totally complete absolutely impeccable work. My truck was fixed and better than new with the transmission. Replaced in four days totally complete absolutely impeccable work. More

Great sevice from parts dept and service dept. parts ordered a tire for me on friday nite Delivered 830am saturday morning and service had it placed on the car by 930 am. Unbelievable that's parts ordered a tire for me on friday nite Delivered 830am saturday morning and service had it placed on the car by 930 am. Unbelievable that's what you call great sevice. More

Had a great experience. I don’t know what o wanted 100%. He explained each model. I test drove two. He let me take my time. I don’t know what o wanted 100%. He explained each model. I test drove two. He let me take my time. More

Quick and easy getting appointment Oil change Done with in an hour Waiting area was very comfortable in an hour Waiting area was very comfortable More