Nucar Chevrolet of Woburn - Service Center

nice people, amazing service, and I recommend this dealer to absolutely everybody. Shout out to my man jeison to absolutely everybody. Shout out to my man jeison More

Service associates and payment desk staff have always been friendly and courteous and my most recent repair visit was no exception. My repair was expensive, but necessary, and I had to leave the car over been friendly and courteous and my most recent repair visit was no exception. My repair was expensive, but necessary, and I had to leave the car overnight two days. I had an appointment, but they were very busy. I don't know if they were overbooked or understaffed. Normally, I just need routine maintenance and wait in their comfortable waiting room. More

I needed an air bag replaced under warranty and a checkup. Fast, friendly, and efficient service. checkup. Fast, friendly, and efficient service. More

They provide excellent service and I can easily get an appointment at a time that works for me. I have bought from Lannan and had my vehicles serviced there for at leas 15 years, I highly recommend them appointment at a time that works for me. I have bought from Lannan and had my vehicles serviced there for at leas 15 years, I highly recommend them. More

I took my 2021 Colorado to Lannon in Woburn on 6/23/23 for warranty service. They had it all day and never looked at it. When I went to pick it up, George told me they didn't look at 22 cars that day that for warranty service. They had it all day and never looked at it. When I went to pick it up, George told me they didn't look at 22 cars that day that they were supposed to. If you can't do the service, stop taking appointments. Now I have an appointment for July 19th. When I asked if my truck would be looked at that day, I was told he didnt know but they would try. What a way to run a business. HORRIBLE! More

I would recommend taking your money and lighting it on fire before spending a dime there. In 2016, I bought a brand new Cruze and paid cash. In 2021, I went back to buy a fully loaded 2021 blazer. I pu fire before spending a dime there. In 2016, I bought a brand new Cruze and paid cash. In 2021, I went back to buy a fully loaded 2021 blazer. I put almost 17K down. Five hours after pulling off the lot, the car started to smoke up. I took it back and they gave me the run around. They didn’t know why I was so upset. I was sobbing and they stuck me in a courtesy car and drove me to Hanscom Airforce Base and gave me a MINIVAN to drive. They ended up fixing the issue so I let it go. I’m coming up on my maintenance and was planning on bringing it in because I like my car serviced by the dealership. Lannan sent me a reminder email for my appointment. In the notes they put “LOF crazy lady who said she’d never come back”. Am I crazy for being mad that in 5 years they made almost 60,000 dollars off of me and sent me home with a defective car? Am I crazy because I’m a female and I wasn’t going to listen to their BS and demanded that they fix my car? Am I crazy because I refused to drive an old minivan when I paid for a brand new blazer and left them with a perfectly functioning 2016 car? I bet if I were my father or brother I wouldn’t be crazy. But because nobody is going to silence me and I’m a female, I’m crazy. Also, how stupid can you be to send your clients the notes about them? If you’re going to talk about someone, at least be stealth. More

Excellent customer service. I leased a car from them and they are always very accommodating when I come in for regular maintenance. Great experience. Will return for more business in the future. they are always very accommodating when I come in for regular maintenance. Great experience. Will return for more business in the future. More

Greedy, Overpriced Service I drive a 2011 Chevy Malibu and recently broke my key. I went into Lannan to get it fixed/replaced. I told them I was in the Army and am leaving for a I drive a 2011 Chevy Malibu and recently broke my key. I went into Lannan to get it fixed/replaced. I told them I was in the Army and am leaving for a deployment next month and couldn't afford too much service. I asked them to help me with the prices. They told me I would need to tow my car to them (it was my only key) and that it would take a few days. They also told me it would cost about $200 between parts and service. Keep in mind this isn't a keyless entry key. Just a basic old fashioned key. So I left. Long story short, I got a new key made for $28 and it was done in 10minutes! I am beyond pissed at the greedy service advisor (who is paid soley on commission) for trying to rip my off. More

Outstanding Customer Service An issue arose with my OnStar Module and Battery Pack. After discussion with the Service Manager and Service Consultant my cost for the module was wai An issue arose with my OnStar Module and Battery Pack. After discussion with the Service Manager and Service Consultant my cost for the module was waived due to a design change. As an extended courtesy my oil change cost was also waived. I've always had good experiences at Lannan ever since I purchased my 2011 Chevy Impala there. More