Nucar Chevrolet of Woburn - Service Center

My experience is that service at Lannan Chevrolet has always been prompt and friendly. Joe is very easy to work with and has always been very attentive to my service needs. Work has always been done pr always been prompt and friendly. Joe is very easy to work with and has always been very attentive to my service needs. Work has always been done properly in a timely manner. I would highly recommend Lannan Chevrolet whether you're buying a new car or looking to have your current one serviced by professionals. More

This was my first time at Lannan Chevrolet. The service was excellent from the moment I walked in. The ladies that helped me with paper work were friendly, courteous and professional. Mr. Fahey took the was excellent from the moment I walked in. The ladies that helped me with paper work were friendly, courteous and professional. Mr. Fahey took the time to explain several things to me about my vehicle, which I appreciated greatly. I was having issues with my fob (user error) and he walked me to my car to make sure it was working properly. I had an 8:30 appointment and was out within an hour. I will continue to use Lannan for service on my vehicle and would highly recommend this dealership! More

My experiences with the service dept and collision dept have been been positive. The staff is very friendly and helpful. I feel they go beyond what is expected of them. have been been positive. The staff is very friendly and helpful. I feel they go beyond what is expected of them. More

Our Cobalt had leaking transmission lines. We brought the car to Lannan for warranty service at 9 AM. The whole experience was very satisfying from the time that we filled out the service request with B the car to Lannan for warranty service at 9 AM. The whole experience was very satisfying from the time that we filled out the service request with Bob Fahey until we picked up the car. Since we left the car, we waited at home doing other chores until Bob called back around 3 PM to say that all the work was done. There was no charge. We are very satisfied with the way the staff handled our service request and completed the work. All very professional. Thank you. More

Again and again, Still the best for service, parts, and sales. I had my 2007 Buick Lacrosse serviced for a oil change and tire rotation. while I was waiting in the showroom everybody looked very happy, com sales. I had my 2007 Buick Lacrosse serviced for a oil change and tire rotation. while I was waiting in the showroom everybody looked very happy, comfortable, and pleasant, from vendors to customer. And that how Lannan employee are professional and stress free, So bring your vehicle at Lannan no matter what make or model, they will do their take care of you !!!! Thank you again from a satisfied customer .... More

Took my car in for factory recall. Problem was taken care of and as always a pleasurable experience . Friendly and hospitable atmosphere is a plus at Lannon in Woburn. Joe in service is top of the line in h of and as always a pleasurable experience . Friendly and hospitable atmosphere is a plus at Lannon in Woburn. Joe in service is top of the line in his field. It is always a pleasure working with him. Richard DeLuca More

Thank you Mark & Bob for helping sort out my complicated service issues by being friendly, accomodating, and informative the whole way! You went above and beyond figuring out getting me covered complicated service issues by being friendly, accomodating, and informative the whole way! You went above and beyond figuring out getting me covered for my old issues and I truly appreciate it. First time at Lannan but will not be the last! Thank you again, Lauren More

Went there for oil change ask how long it would be they told me in and out in an hour. They then said had a recall on car that would be an extra half hour. Over two hours later I ask service manager how mu told me in and out in an hour. They then said had a recall on car that would be an extra half hour. Over two hours later I ask service manager how much longer it woul be he said a few minutes. A few minutes go by he comes out and says oil change is done if want to come back another time for recall. I waited and went to pay bill, I gave them a $10 off coupon and I ask women at desk if it was applied she said I think so. I looked when I got home it was not applied. I will not be going back for service. More

I have purchased or leased at least 6 vehicles from Lannan in Woburn. Not only has the buying experience been a pleasure but the level of service after my purchases has been second to none. Not only ha Lannan in Woburn. Not only has the buying experience been a pleasure but the level of service after my purchases has been second to none. Not only has the dealership been accomadating and helpful but they go out of their way to satisfy the consumer. 2 recent examples.........I hit a manhole cover with my 2007 Denali last week (Thursday Feb. 7) that caused damage to my front end. It was the day before the blizzard was to hit the Northeast. I called Lannan at 10 am right after the damage. Mark O. in service told me to bring my vehicle in immediately without an appointment and had the problem diagnosed, the parts ordered and the repair done by 3 pm that day knowing I would need my vehicle before the big storm. No hassles. Also, my son hit a deep pothole 3 weeks ago in his 2011 Tahoe. He damaged his rim and blew the tire. When purchasing the vehicle I opted to purchase the tire and wheel insurance. I brought the damaged tire and rim to Lannan. Joe A. in service helped me fill out the claim form for the tire and rim. He coordinated the claim and the inspection of the damage and to my delight had a new tire and replacement rim ready the next day for me. The whole job was taken care of at no cost to me. Something I wasn't expecting. Lannan stood by the policy I had purchased and went to bat for me. Professionalism. I can't say enough about the dealership from top to bottom. I have 4 vehicles on record at Lannan and would never take them anywhere else for service. The Lannan Family should be proud. John S DeMichaelis More

Purchased my Equinox there and automatically went to Ed Shine even though I knew it would be a service issue......I have had a great experience each and every time I visit... Everyone there are..Courteous, Shine even though I knew it would be a service issue......I have had a great experience each and every time I visit... Everyone there are..Courteous, pleasant,always smiling when leaving say have a nice day. More