Nucar Chrysler Jeep Dodge Ram of Tilton
Tilton, NH
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Called made appointment week and a half before this last time minimal communication and updates on my vehicle and concerns of what is going on then couldn't replicate issue gave it back had to do recorded v time minimal communication and updates on my vehicle and concerns of what is going on then couldn't replicate issue gave it back had to do recorded videos of my concerns bring it back on Friday the week later appointment was Monday vehicle wasn't looked at till Wednesday and no updates till then and then the possibility of under warranty or not back and forth then completed and my father went to pick it up the driver didn't stop to give keys him to leave and he went to get from Geremy and left the desk without handing him my keys. More
We were traveling back home when I noticed my check engine light came on. We didn't want to drive three hours on the highway to go back to Rhode Island. So we stopped at Nucar Jeep in Tilton, new Hamps engine light came on. We didn't want to drive three hours on the highway to go back to Rhode Island. So we stopped at Nucar Jeep in Tilton, new Hampshire. Went to front desk and told them of our concerns. Said they were very busy but would squeeze me in within 2 hours to diagnose the problem. Within two hours they explained the issues something to do with an vapor lock filter. After several more hours they tried to locate the part I needed but couldn't. So they said it was safe to drive back home. I'm pretty sure his name was Geremy Anbus. Great job and very professional. More
Lasre experience was good. The ones before that were poor. Diagnosis charge needs attention. When ask for brakes and rotors I don't expect to be charged for the diagnosis! I w The ones before that were poor. Diagnosis charge needs attention. When ask for brakes and rotors I don't expect to be charged for the diagnosis! I wanted to you! More
I was told that it would be 3-5 days for the replacement radio that was ordered and it took 5 weeks. I did not get any updates until I called. I found this ridiculous. Also once the service was completed radio that was ordered and it took 5 weeks. I did not get any updates until I called. I found this ridiculous. Also once the service was completed I asked and was told nothing could be done as far as customer satisfaction goes. I understand that the deductible could not be adjusted but the service manager should have made it a point to do something for me to make the situation right. More
