Nucar Chrysler Jeep Dodge Ram of Tilton
Tilton, NH
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Had appt. Over 90 minutes for an oil change. Had to go to service desk to check on it. Another person helped me as my service guy could not be found. Paperwork Over 90 minutes for an oil change. Had to go to service desk to check on it. Another person helped me as my service guy could not be found. Paperwork and key were sitting on his table area. People were around but did not take action. I could have paid and left dealership if this was handled properly. I do want to recognize the guys that I did talk to who ended up doing the paperwork for the missing service person! But why was there a breakdown in attentiveness to process orders efficiently in the first place? No one else was waiting , but me for 90 minutes More
Connected with Eric, discussed what I was looking for, searched for me had me come in, it was smooth. Biggest kudos for communication. Without question, will work with him and NUCAR again. searched for me had me come in, it was smooth. Biggest kudos for communication. Without question, will work with him and NUCAR again. More
The experience was great. Drove my truck in answered a few questions, then waited in the waiting lounge. When the job was done, I payed the bill and then I was escorted to my Drove my truck in answered a few questions, then waited in the waiting lounge. When the job was done, I payed the bill and then I was escorted to my truck which was washed for me. More
Hello, the service department has my business. Very helpful people, stand by there word. Very knowledgeable about the products they service. Recommend using them anytime i have a problem. Thanks a Very helpful people, stand by there word. Very knowledgeable about the products they service. Recommend using them anytime i have a problem. Thanks again. Ray wheeler. More
P Cutuli provided an estimate up front with a time estimate and came and got me when the work was done. He reviewed the work done and found the crew had not changed the front/back tire pressures, whic estimate and came and got me when the work was done. He reviewed the work done and found the crew had not changed the front/back tire pressures, which was resolved promptly before I left. I felt he was looking out for my interest as well as the reputation of NuCar service. Thanks! More
