Nucar Chrysler Jeep Dodge Ram of Tilton

Very good experience. The salesman and finance people were very helpful. The sale went very quickly and we got what we wanted. The salesman and finance people were very helpful. The sale went very quickly and we got what we wanted. More

2 1/2 hour wait for simple oil change No new window sticker to indicate when oil is due for gutter oil change sticker to indicate when oil is due for gutter oil change More

Quick and friendly response, especially where I didn’t have an appointment and came in off the street with warning lights issues. have an appointment and came in off the street with warning lights issues. More

The service center is always responsive, courteous and kept me in the loop the entire time kept me in the loop the entire time More

Was good. .everyone was professional only problem was computers were down and it took an hour and a half to get my car inspected. Apologies were made it's all g .everyone was professional only problem was computers were down and it took an hour and a half to get my car inspected. Apologies were made it's all good More

Every one was so nice I would most definitely recommend my family and friends to go buy a vehicle from you guys! my family and friends to go buy a vehicle from you guys! More

Great response with appt Took care of our request with in a few days Very happy ?? a few days Very happy ?? More

We never have any issues getting service done at NuCar. They are always responsive, helpful, and communicative. Thanks again! They are always responsive, helpful, and communicative. Thanks again! More

it was a good experience. Will was helpful and the work was done relatively quickly Will was helpful and the work was done relatively quickly More

I had an appointment Scheduled at 8:30am 11/5 for 3 recalls on my 2004 Dodge Cummins. 2 side airbags and a tierod "check". I also had an Alignment scheduled. I dropped my truck off on 11/4 for everyone recalls on my 2004 Dodge Cummins. 2 side airbags and a tierod "check". I also had an Alignment scheduled. I dropped my truck off on 11/4 for everyones convenience. Keith was my service advisor. I had to call the shop atlround 2pm to check on it. Keith was unsure if I was going to get it back that day but he was "pretty sure" i was. He was going to check on it and get back to me. I received a very unclear voicemail and instructions to call him back. It is now 4pm. No Alignment was done for reasons Keith couldn't answer. After I showed up, Keith states I have diesel " Rapidly leaking" out of my truck. The tech has a note stating the "inherently dangerous" condition of the truck due to a previous frame Repair... Not that the frame was thin, or damaged. But that it was "Repaired". I feel this technician wouldnt know a repair from a reinforcement. Keith never looked at my truck the whole time it was in the shop other than driving it in and out. He couldn't show me the "rapidly leaking" diesel when he pulled it around for me! 5:38Pm I picked my truck up. 9 HRS to replace 2 tiny airbags in a 20 year old truck and Visually inspect a Tierod. Zero communication between service advisor and tech and, Service advisor and Customer! No one even offered to fix "rapidly leaking diesel" either. Summary. Keith is a terrible Service advisor, find your Spine and do your job. The Tech gave the customer the middle finger because he got stuck with Warranty work that only pays half. The service advisor let it happen. More