Nucar Ford of Tilton
Tilton, NH
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Very successful first visit! The process was efficient, and the staff was very friendly. The cafe in the waiting area was closed, so I look forward to trying it out the next tim The process was efficient, and the staff was very friendly. The cafe in the waiting area was closed, so I look forward to trying it out the next time! More
At first I was disappointed with what had to be done to the Escape I purchased 3 months ago, but between Will in Service & Koewen in Sales, they worked together to help with the high expense first projecte the Escape I purchased 3 months ago, but between Will in Service & Koewen in Sales, they worked together to help with the high expense first projected & lowered it to my satisfaction. Thank you, they helped a single 78 year old woman on a fixed income have faith again in human kindness. More
Keith Price was a terrific representative of the company. He communicated well, and he answered my questions in a forthright manner. Great employee and customer rep. He communicated well, and he answered my questions in a forthright manner. Great employee and customer rep. More
End result of the transaction was having to pay almost $450.00 for a new windshield wiper and arm (probably worth $20.00). Service people were excellent but how management' handled issue with extended c $450.00 for a new windshield wiper and arm (probably worth $20.00). Service people were excellent but how management' handled issue with extended car warranty and "promised follow-up" was beyond disappointing! Customer relations is a lost art!!! More
