Nucar Honda of Norwood

Great sales team I had been with few dealers, including Boch West. This dealer and sales guy loyd were extremely helpful in helping me with my options and fast trackin I had been with few dealers, including Boch West. This dealer and sales guy loyd were extremely helpful in helping me with my options and fast tracking it. I rated full stars for the extra mile this guy loyd went to get my delivery done on time, inspite of his day off. More

It was wealth driving that far for a car Customer service was great had a good experience with the financial services and also the sales representative that helped me was very friendly and he Customer service was great had a good experience with the financial services and also the sales representative that helped me was very friendly and helpful. More

i enjoyed the experience, and got a really nice car' i really enjoyed all that i went through and will recommend boch honda to family and friends.ive decided to lease my cars from now on and will definat i really enjoyed all that i went through and will recommend boch honda to family and friends.ive decided to lease my cars from now on and will definatly get hondas More

Good service Good service. Bought a new car (was used). Surprised when we felon home and oil life was only 60%. Would have expected 100%. This was disappointing Good service. Bought a new car (was used). Surprised when we felon home and oil life was only 60%. Would have expected 100%. This was disappointing More

Gouged Waiting over an hour and paying nearly $200 while they do something that should take five minutes and cost next to nothing. Nobody, including the s Waiting over an hour and paying nearly $200 while they do something that should take five minutes and cost next to nothing. Nobody, including the service manager, can give me a reason that makes sense in 2017. Making a chip key might have been difficult when they first came out, but I'm highly skeptical today, over a decade later. They are riding high on customer ignorance and I don't want them to continue to get away with this nonsense. Even if the service agent believes it, he should still question it (common sense), but they seem to blindly go along. Each new reason I get is sillier then the last. It's price gouging and collusion among dealerships. More

Friendly and flexible It was a pleasant experience working with Maria Santos. She was very friendly and flexible with my schedule and was happy to help when we were weighin It was a pleasant experience working with Maria Santos. She was very friendly and flexible with my schedule and was happy to help when we were weighing the options and switched between cars More

Good selection Seem to have a good selection of cars and coud zero in on what we were looking for.. could have been better at communicating some things we needed don Seem to have a good selection of cars and coud zero in on what we were looking for.. could have been better at communicating some things we needed done. More

Forged lease contract My niece leased a Honda Accord 3 years ago and I went with her when she purchased her new vehicle. She did a 15k lease and has the original paperwork My niece leased a Honda Accord 3 years ago and I went with her when she purchased her new vehicle. She did a 15k lease and has the original paperwork to prove it. When she turned her lease in Honda had a forged lease contract showing 12k a year Instead. When I call d the dealership to straighten out the problem they said they had to look for her file and could take weeks to find. When I called the finance director he had the same document in the computer that my niece did but would not call Honda to fix it. The general Mgr wouldn't return phone calls and the sales manager didn't care and said fix it with Honda yourself. Honda would look at our documents that was correct but believed the botched forged docs that wasn't her signature. We will win in court with triple damages and will call the attorney generals office if they won't fix the problem. They said we owe 2k when in fact we only owe about 400 I have bought many cars there in the past but now that earnie boch doesnt own it anymore they are out to screw you. Watch your docs. When you ask for 15 k they give you 12k and if you catch it on the docs they will forge your signature. They don't even want to see what we have. See you in court with triple damages I guess. I personally will never walk into the Honda dealer again. They are crooks. I take offense when they rob my family!! More

Horrible slimy salesman - horrible experience - buyer beware I had been contacting numerous Honda dealerships to buy a new Honda CRV EX-L 2017. Had been contacting this dealership for close to a week via phone a I had been contacting numerous Honda dealerships to buy a new Honda CRV EX-L 2017. Had been contacting this dealership for close to a week via phone and email (a couple salesmen tag teaming it). They gave me a great price, and told me the 3 cars they had in stock (all black). We had been in contact every day for the past 3 days checking where we were in the process, financing etc. I ended up getting a pre-approved draft check from DCU because their rate was better, and this dealership said that was fine. I confirmed everything with the dealership, then went to the bank @4:30 pm. The dealership is an hour away from where I live (which is why I wanted to do as much over email). I drove to the dealership. When I got there, some random salesman met with me, not the ones I had been dealing with. Then he says "I understand your looking to buy our last black Honda CRV EX-L, great!" The everything started, talked crap about my trade in saying the price I wanted was way to high even though it was below the KBB price (which wasn't even a big deal). He gave me a hard time saying they wouldn't accept the draft check. After discussing with him, he went in the back for a good 10 minutes. He came back out and goes "We will take the draft check, but now we don't have the color black. We actually sold it earlier today." What a horrible bait and switch, clearly trying to manipulate me. He gave me the other option for colors which were the 2 most unpopular colors. Clearly he wanted me to finance through them so they could get some kickback. I was so pissed. I had confirmed the price, car, color , draft check, everything before I drove down an hour, got there and said draft check is no good, and at first saying the black was available, then going back and saying it wasn't. Unbelievable. Will never use this dealership again - Boch is tainted in my eyes now, especially this dealership. More

Motivated dealership! I spent almost a month looking for a CR-V. I visited 3 other Honda dealerships and did not get nearly the attention that I got at Boch Honda. Amine I spent almost a month looking for a CR-V. I visited 3 other Honda dealerships and did not get nearly the attention that I got at Boch Honda. Amine was very helpful, motivated and patient. He took the time to sell me the car that I had spent way too much time on at other dealerships. Also I got the BEST deal with the Best price!!!!! Thank you Amine, Tom Akey and the entire team at Boch Honda for being so helpful and professional! 1 very satisfied customer!!!👍👍😊 More