Nucar Honda of Norwood

Disappointed and still owed a refund I purchased a used car (non-Honda) from Boch Honda in Norwood in July 2016. Besides having to spend an entire afternoon waiting for them to clean the I purchased a used car (non-Honda) from Boch Honda in Norwood in July 2016. Besides having to spend an entire afternoon waiting for them to clean the car and finalize the loan paperwork, I thought they were an OK group and I was satisfied with my purchase. But then, right as I was taking official possession of the car, my salesman told me that they couldn't inspect my car without a valid registration so I could just go have it done on my own and they would refund my money after I provided proof of inspection. Yes, they charged me (and I subsequently financed) the $35 for an inspection but never intended to provide the service. I provided that proof less than 7 days later and now it is 7 weeks later and I still have not received my refund. I was further displeased with their service and professionalism when I realized after driving the car for a few weeks that they had only replaced 1 windshield wiper blade after agreeing to replace both. It may seem small, but it was part of our agreement of purchase and they violated that agreement. I would never visit this dealership again and I will warn anyone I can that they do not honor their promises, they charge customers for services they do not provide, and they lack the integrity to provide refunds in a timely manner. More

Poor Certified Pre-owned Program Very disappointed in the thoroughness of the certified pre-owned inspection process. A couple months after purchasing the vehicle it was making loud Very disappointed in the thoroughness of the certified pre-owned inspection process. A couple months after purchasing the vehicle it was making loud noise in rear. I brought it to my mechanic who informed that rear break pads needed to be replaced. I contacted sales person who told me it was wear and tear issue not covered via warranty. Wear and tear? I had the vehicle a few months. Only after visiting GM in person did they agree to repair. Then heater core issue cost $450 to repair using process of flushing with CLR. At one point I asked service manager if they had replaced rear differential fluid as part of certification process. He looked up record and told me they did not. I asked if they knew when previous owner had it replaced. He said they did not know. Then it should have been changed! More

Excellent Car Buying Experience While it helps that they have a great product, my purchase was an excellent 2014 Honda Accord Sedan with which I am very satisfied, the entire staff i While it helps that they have a great product, my purchase was an excellent 2014 Honda Accord Sedan with which I am very satisfied, the entire staff including Amin Abad, the representative who worked with me, were friendly and helpful. They answered all my questions and made sure I understood all my options without (and this is important to me) being super high pressure about it. I'm really looking forward to driving my "new" car a lot (even in Boston traffic). More

COMPLETE MISREPRESENTATION and THEY WRITE THEIR OWN REVIEWS AVOID!!!! I have been doing business with Boch Honda for too long to remember. Lately it has been the worst experiences ever. Today I stopped in to lo AVOID!!!! I have been doing business with Boch Honda for too long to remember. Lately it has been the worst experiences ever. Today I stopped in to look at the all new Ridgeline while in for service and was told "If you don't want to pay sticker, you're wasting your time and mine." The worse part about this is that I am trying to figure out what has happened to all the faces I knew for so long. I read all these reviews and there are reviews from people who work there about THEMSELVES. Isn't that like false advertising????? Brought my husbands car in for a tire... tire was fixed and all but when I asked a question to the sales team about the new truck, I was completely dismissed. I just wanted to give feedback to my husband. I have been fighting with bringing my business elsewhere and now I think they sealed the deal. I will drive 4 more miles down the road and introduce myself to a new dealership. More

Wasted my time I went to the service center to have my car looked at because it was making noise and I thought I needed new brakes. My car was within the 36,000 mile I went to the service center to have my car looked at because it was making noise and I thought I needed new brakes. My car was within the 36,000 miles and 3 years for the warranty, but the man there blatantly lied to me saying the brakes were only covered for a year under warranty. I called another dealership and the brakes are in fact covered. Boch even wanted to charge me to just look at my brakes. I wasted my time going there and it was especially difficult to get there because I had my newborn baby with me. Don't waste your time or money, go elsewhere! More

Amine Abad is the BEST!!! I just started my 3rd CRV lease with Boch Honda. I was lucky enough to get Amine Abad for my first sales experience at Boch Honda and will never deal I just started my 3rd CRV lease with Boch Honda. I was lucky enough to get Amine Abad for my first sales experience at Boch Honda and will never deal with anyone else as long as he is working there! He is very professional, friendly and truly cares about making his customers happy. Thanks again Amine!! More

Edison Morales I had a great time with Edison buying my honda pilot. Really efficient, nice, and it was great working with him. It was the most painless process ever I had a great time with Edison buying my honda pilot. Really efficient, nice, and it was great working with him. It was the most painless process ever! More

Great experience! We loved our experience with Boch Hondaa. Edison M. was very easy to work with. He wasn't pushy and answered all of our questions. He had everything r We loved our experience with Boch Hondaa. Edison M. was very easy to work with. He wasn't pushy and answered all of our questions. He had everything ready the day after we me made the deal and picking up the car was a breeze. More

It does not get any better than this! Edison Morales and Jocemy did an amazing job in helping getting my new civic. I went to the dealer on the 4th of July just to browse, convinced that I Edison Morales and Jocemy did an amazing job in helping getting my new civic. I went to the dealer on the 4th of July just to browse, convinced that I was not ready for a new car but ended up leaving with one and a humongous smile. It sure does not get any better than this. **Two thumbs up** More

Honda2016 CRV EX bought from Amine Abad excellent experience Working with Amine Abad and then Shawn at Boch in Norwood was really pleasant. It was my first time buying a car and Amine was great. Working with Amine Abad and then Shawn at Boch in Norwood was really pleasant. It was my first time buying a car and Amine was great. More