Nucar Honda of Norwood

On a very busy Sunday morning, Sean took the time to explain the service options available to me and at the completion he was very concise, in laymans terms explained not only what was done but what I c explain the service options available to me and at the completion he was very concise, in laymans terms explained not only what was done but what I can expect and should know for future visits. Sean DeSilva is the best auto customer service rep I have ever encountered More

This was the best car buying experience I have ever had. The customer service was fantastic. Mark gave me a terrific deal. I had shopped a number of dealerships but only Mark was able to sell me a new tru The customer service was fantastic. Mark gave me a terrific deal. I had shopped a number of dealerships but only Mark was able to sell me a new truck. Chris and the finance guy (?) could not have been nicer. The process was quick and painless. I guess that's why they are the "#1 Honda dealer on the planet." More

Sean was very friendly and attentive to my customer request and took time to explain the findings before the repair. He also took time to explain to me the reason for the warning light on the panel and request and took time to explain the findings before the repair. He also took time to explain to me the reason for the warning light on the panel and why it is important to have it checked at the dealer. I was very happy with the service and the attention I received by all the employees in the service area especially Sean. More

We Never felt pressured at this dealership. The first time we visited they let us walk away with just a brochure and did not ask us to sit down or fill out any information. We felt the dealership was con time we visited they let us walk away with just a brochure and did not ask us to sit down or fill out any information. We felt the dealership was confident in their product and did not need to use tactics to get Us to buy. Price negotiations were very fair. More

My car was making a strange noise, so I went in to have it serviced. Sean DeSilva was very helpful. They figured out what was wrong with my car and fixed it. He was courteous, friendly, and very sympath it serviced. Sean DeSilva was very helpful. They figured out what was wrong with my car and fixed it. He was courteous, friendly, and very sympathetic that I had my 3-year-old with me and tried to get my car fixed as quickly as possible. Great job! More

I bought my Honda Accord from this dealership in 2007 and have been very happy with that purchase. Each time that I have brought my car in for service, I work with Sean De Silva. Now keep in mind, I have o have been very happy with that purchase. Each time that I have brought my car in for service, I work with Sean De Silva. Now keep in mind, I have only needed oil changes and required mileage service as my car is new. I come in 2-3 times yearly. This visit was no different. Sean recognized me as soon as I stepped out of the car and jumped from his seat to get me signed in promptly. He is always courteous and efficient that way. I also like very much that he takes the time to give me the full update of how the overall call looks so there are no surprises on maintenance on future visits. I appreciate his customer focus. More

Excellent Customer Service - Amine went above and beyond - I arrived at 9:30 pm on the last day of the month he had a CRV waiting for me to test drive - I changed my mind on the color - he said no problem - - I arrived at 9:30 pm on the last day of the month he had a CRV waiting for me to test drive - I changed my mind on the color - he said no problem - by the time I met with Hayden it was around 11pm - the two of them made me feel that it was the middle of the day - I am sure they had both been there all day and evening and they were patient and kind - truly amazing customer service - I am truly grateful for all the people that worked with me in purchasing my new CRV - I picked up my car at 8pm less than 48 hours after signing the agreement - and it was Amine's day off I only know that because he had mentioned that during our initial visit that he was off Thursday and Friday - he was gracious and kind and has no complaints ever - I am amazed that he works day in and day out and remains patient and kind always - he went through all the booklets and sat in the car and showed me all the bells and whistles - fortunately for him I bought the basic model - Sharon More

I LOVE BOCH HONDA!!!!!!! Bob my sales person made my lease so easy. He's not a sleezy car salesman like the rest of them. All the staff made it qucik and easy for me to get my car there. I will certainl lease so easy. He's not a sleezy car salesman like the rest of them. All the staff made it qucik and easy for me to get my car there. I will certainly be buying my next car from Boch Honda again. Thanks guys! More

Tom was extremely helpful. I came in because someone had ripped off my front license plate. He put it back on my car and didn't make me wait or pay for service. He was friendly and extremely efficient. I ripped off my front license plate. He put it back on my car and didn't make me wait or pay for service. He was friendly and extremely efficient. I was in and out of the dealer in 10 minutes. More