Nucar Honda of Norwood

We were on the hunt for an Odyssey. There are things on our priority list that may seem totally insignificant to others, but Scott never batted an eye. He scanned inventory and stock to find us what we wan our priority list that may seem totally insignificant to others, but Scott never batted an eye. He scanned inventory and stock to find us what we wanted, and talked with Service to make sure expectations were clear. Even then we took a LOT of time deciding what we wanted to do (even making use of the free wi-fi to catch up on some other things while I was there). In the end we shook hands and had exactly what we wanted. I would also add that the experience with the finance folks - afer working with sales - was the best I have ever had with just clarity and no pressure. When you hear on the radio "come one down", then go ahead! More

I had a minor problem with my Honda Fit. The low tire pressure light stayed on even after I checked and re-checked all the pressure readings. I went to the Boch website and entered a appointment request pressure light stayed on even after I checked and re-checked all the pressure readings. I went to the Boch website and entered a appointment request for service. In a few minutes, I had a confirmed appointment for 4:30 that afternoon. I was met at the service department with no wait in line. My car was tagged and a technician drove it into the shop. Sean, my service advisor, explained that it might be a defective sending unit or possibly a slow leak in a tire. Sean also explained how the sending units work, which was helpful in understanding the problem and causes. It turned out to be a mis-calibrated sending unit. The calibration was adjusted and the tech took the car for a test drive to insure that was the correct repair. Sean went over all the details of the repaid, told me it was all covered under warranty, and set up my next appointment at 5,000 miles for service. I was home in time for dinner and the Honda Fit was back to 100% enjoyment! More

I had my 2010 Honda serviced at BOCH HONDA and the first person to greet me with a smile was Sean DeSilva.This person was polite , patient, professional and exceptionally knowledgeable about my vehicle .Wit person to greet me with a smile was Sean DeSilva.This person was polite , patient, professional and exceptionally knowledgeable about my vehicle .With a person like Sean it is no wonder that BOCH HONDA does so well. More

My recent service experiance was very good for a routine oil change. Service person went over service options coming on my vehicle, but did not push too hard or speak down to me. No issue with the servive p oil change. Service person went over service options coming on my vehicle, but did not push too hard or speak down to me. No issue with the servive person. While this was a good experiance, I am still upset from a prevous visit, that I had to replace rear brakes ($350) at 35K miles and the dealership did nothing but try to tell me it "could be my driving". There is a design flaw in th '08 accord rear brakes. I nver replaced rear brakes in a Honda before 100k miles. I called to complain and some called to take my information. They said they would call back, but never did and I lost the paper I took thier name down on. I was in a jam today so I had my oil change at Boch, but will not go back because of the lack of customer service on the brake issue. I feel the dealership does not stand by the product they are selling. I have bought multiple cars from Boch and have been a loyal customer, but they treated me like I just wanted to get something for free. I just wanted them to stand by thier product and make it right. Service will be completed at Herb Chambers going forward. More

Rick provided excellent customer service. This was by far the easiest new car purchase I've ever made. Appointment times were honored and the car I requested was pre-washed and ready for me to review at far the easiest new car purchase I've ever made. Appointment times were honored and the car I requested was pre-washed and ready for me to review at the designated time. There was one minor problem with the car which was taken care of in a timely and professional manner. More

I went into Boch Honda last week to trade in my vehicle. I was in the market for a new car but was under a strict budget. Ed MacIntosh was the dealer that I worked with. He was friendly, attentive and didn' I was in the market for a new car but was under a strict budget. Ed MacIntosh was the dealer that I worked with. He was friendly, attentive and didn't waste my time. It was the best experience that I have ever had with a dealership. More

The best experience of my life! I needed the car in a hurry and they responded, best customer service I have ever had buying a car. Rick, our salesman, was very pleasant, he knew the inventory and was v hurry and they responded, best customer service I have ever had buying a car. Rick, our salesman, was very pleasant, he knew the inventory and was very patient! I will never buy a car anywhere else! I love my Civic and it was definitely worth the hour drive! More

The employees at Boch Honda were very welcoming to my boyfriend and I when we walked into the showroom. They were very thorough in explaining all the options available. I learned about all the different boyfriend and I when we walked into the showroom. They were very thorough in explaining all the options available. I learned about all the different Honda cars available, and they went very in depth about the financing/leasing options as well. By the time I was done with my experience at Boch Honda, I felt very comfortable and informed about my decision. I went with the Honda Civic LX Coupe, and I love it! Mike McShane from Sales, in particular, gave me a superb and in depth description of my new Honda Civic. From the way he described everything you could tell he had a true passion for the Honda brand. I had never driven a Honda in my life, and he made sure I knew all the ins and outs before driving away. Not only did he physically go over the car with me, but he also made sure to go over the owner's manual as well. Even when I was done doing business at Boch Honda, Mike McShane was thoughtful enough to call and check in to make sure I was doing ok driving my new Honda Civic! Great business, great work ethic. 5 Stars! More

We recently bought a new CRV from Boch Honda. We had a great experience dealing with Scott. He was very friendly and knowledgeable. We came prepared with the costs for this car and Scott was willing to l great experience dealing with Scott. He was very friendly and knowledgeable. We came prepared with the costs for this car and Scott was willing to listen to us and gladly work with us. I would definitely recommend this dealership. More

I came in to look around to purchase a car and Jaime Maldonado made me have a very pleasant experience looking for a specific model vehicle. I am really interested in purchasing that vehicle now just be Maldonado made me have a very pleasant experience looking for a specific model vehicle. I am really interested in purchasing that vehicle now just because of him making me feel very comfortable and not pushing me to buy it right then and there. He was very helpful with answering my questions and listening to any concerns i had. I will be recommending anyone I can to come to Boch Honda in Norwood just because of my experience with Jaime. More