Nucar Honda of Norwood

I visited Boch Honda looking for a new car to buy. I met Mike Barakat (Sales and leasing consultant) who provided me with all the necessary information about Honda's car and its advantages. The service pres Mike Barakat (Sales and leasing consultant) who provided me with all the necessary information about Honda's car and its advantages. The service presented was excellent and i was very happy with the way they treat their customers. i did buy the car and i am so happy with it. I recommend everyone who is looking for a car to visit Boch Honda in Norwood. Great Service and Great Staff. More

Brandon Doucette was excellent - he explained everything very clearly and was very patient while I was complaining. :) My complaint is that this expensive repair is so that my car will pass inspection very clearly and was very patient while I was complaining. :) My complaint is that this expensive repair is so that my car will pass inspection. The engine is fine. The government has imposed these safety and environmental regulations that have created this incredibly expensive repair process. I filled in the OK circle under price above because I understand these are Honda parts and personnel so the price is high. I don't blame Honda - I am upset at the regulations that are smothering us all. It's difficult to rate the quality of work because the engine needs to run 2 weeks before I can take it in for an inspection. I am assuming the quality of work is very good or excellent but it is still hard for me to determine it now. The fresh coffee, muffins, danish and fruit are wonderful. So are the newspapers and flat screen TV. This is the only car repair center that I have no problem waiting while my car is being repaired. More

Mike was a pleasure to work with. I wasn't looking forward to dealing with the typical salesman when I walked in Boch, but Mike Barakat was a sigh of relief. He made us feel comfortable and not pushy forward to dealing with the typical salesman when I walked in Boch, but Mike Barakat was a sigh of relief. He made us feel comfortable and not pushy and because of this we bought 2 new cars. This was our first time dealing with Honda and I would recommend Boch and Mike to everyone I know. Thanks for the great experience James Evers More

After doing all my homework as far as pricing and rates go, i headed out to the dealerships looking for the best deal on my trade in for a new honda. I wasn't happy with the trade in value at the 1st deale go, i headed out to the dealerships looking for the best deal on my trade in for a new honda. I wasn't happy with the trade in value at the 1st dealership, (insulting!!!) so i went back home to regroup. I was all set to head north on 128 with what i thought was the best new car price and only the trade in to negotiate when, i got a call from Chris Habib at Boch Honda. I gave Chris the opportunity to price a new car for me. He could not match or come close to the price i already had. This is where it gets interesting! The price i was quoted elsewhere included a $900 rebate which is great except i wanted the 1.9% financing and you can't have both. When Chris made me aware of this, i called that dealership and asked if this price was good for the 1.9% financing!! Naturally, it wasn't and there new price was 400.00 higher than Boch!! So, down to Ernie Boch 's i go, Meet Chris at the door, and he introduces us to Mark Heroux in the sales dept. It only got better from there!!! Mark was awesome!!!! No pressure, very professional, and we had a deal in 5 minutes!!! The trade in was 1 1/2 times more than the other dealer!!! Couldn't be happier. I was dreading this day,getting in the tank with all the sharks, but it was nothing like that!! I'm glad i went to Boch, Thanks Chris,Paul, and especially Marc Heroux!! George and Elaine Munchbach More

Great Car,and Boch had the color I was looking for and wanted. I like all the new improvements on the Element, and the new wrangler tires by goodyear. At first I was surprised that the moon roof was not wanted. I like all the new improvements on the Element, and the new wrangler tires by goodyear. At first I was surprised that the moon roof was not available, but it made sense as I had only used the previous moon roof 2 times. More

We went in wanting to buy a new Honda CRV. However the monthly payments were just not in our range. So after a test drive we looked around to other dealerships but fely like Boch was our best bet. So we monthly payments were just not in our range. So after a test drive we looked around to other dealerships but fely like Boch was our best bet. So we went back to Boch and this time had our heart set on leasing. Great experience overall. More

I am very pleased with my recent purchase at Boch Honda. I worked with Mark Heroux who was extremely professional, very curteous, attentive to my requests, efficient and had a great customer service attitud I worked with Mark Heroux who was extremely professional, very curteous, attentive to my requests, efficient and had a great customer service attitude. I even commented to Mark and his manager, Paul, that he is the best salesman I have bought a car from and Boch should be proud to have him on their roster. I always got the feeling that my needs were looked after first and Mark made sure that the entire process was smooth, quick and efficient - all the way through the time I left the dealership with the new car. I purchased a Honda Civic 2010 on a 3 year lease. The business process was also very quick (I was in and out of the business office in 5 minutes) and the same applied to the inspection sticker (20 minutes). When I came to get the car, I waited while Mark took care of the registration process and plates for me. In summary, the end-to-end process was well executed with a strong emphasis on customer service. Since it is all about individuals, I am happy to recommend Mark Heroux and Boch Honda upon your next car purchase. More

This is my 3rd purchase at Boch Honda and my last experience was very bad. I was called as part of a 'customer loyalty' promotion and asked to come in to look around. Upon arrival, I was ignored lon experience was very bad. I was called as part of a 'customer loyalty' promotion and asked to come in to look around. Upon arrival, I was ignored long enough sit in every vehicle on the floor and take a walk through the lot. After more than 30 minutes, I decided to leave and the receptionist finally asked if I was being helped. At that time she asked one of the sales people, who had watched me walk around without inquiry, to assist me. After settling on a vehicle, I was taken through various "used car salesman" tactics before I lost my patience and proceeded to leave before I was treated as a "customer"! However, this time around, upon receiving a call from Teresa Kniolek, I explained I will not relive that experience. Teresa assure me the culture has changed and extended an invitation. To my surprise, I was very pleased with the attention to detail, honesty and patience shown by Mike McShane & Teresa Kniolek. Working with Teresa and Mike has restored my faith in Boch's caliber of employee!! More

This was the best experience in customer service I have received in years. They were professional and kept me advised throughout the purchasing and car registration process. The car was delivered in mi received in years. They were professional and kept me advised throughout the purchasing and car registration process. The car was delivered in mint condition and I am happy to be back in the Honda family after 3 years. Regards, Jason Lenhardt More

It was a pleasure working with Lia. She did her best to make sure that I was getting the vehicle I wanted. Friendly & courteous. Was able to answer any question that I had for her. I would definitely re make sure that I was getting the vehicle I wanted. Friendly & courteous. Was able to answer any question that I had for her. I would definitely refer any of my friends who are looking to buy to come see her directly. Thank you, Lia! Hayden was also a pleasure to deal with. He was very thorough when explaining all the different finance options and any additional features that I didn't even think about. He suggestions were very well appreciated. Thank you, Hayden! My overall experience with individuals has been such a great pleasure. They made me feel like they had my best interest at heart. I felt very comfortable talking to the both of them. They were both receptive and responsive to my needs. My first car purchase was with them, and I couldn't have asked for a better experience! More