Nucar Honda of Norwood

Good grief! Our nightmare on the automile!! We purchased our vehicle from Boch Honda a few years ago and had received good service up until our last visit. They had the vehcile for 6 days (no ren purchased our vehicle from Boch Honda a few years ago and had received good service up until our last visit. They had the vehcile for 6 days (no rental offered) and didn't diagnose the problem until I personally drove with the technician on the third day to help troubleshoot. Only then did they agree it was a problem with the transmission (the warrenty had curiuosly been disputed on the second day). It wasn't until we showed them our warranty documents (we purchased from Boch) that they agreed to perform the work. Well of course other "costly repairs" were discovered along the way and the labor alone came to $900. And wouldn't you know it, just two days later the back bracks failed on the vehicle. A coincedence you say? Hardly! Shame on us for building trust in Boch Honda. Never again will we buy a vehicle or have one seviced at Boch Honda. Sure,"Come on Down" to get ripped off! More

I Was told by phone to leave a deposit of $500 to insure the car I wanted would still be there when I arrived. I did not leave a deposit and arrived 45 minutes later, was hooked up to one of their "leaading the car I wanted would still be there when I arrived. I did not leave a deposit and arrived 45 minutes later, was hooked up to one of their "leaading" sales reps and was then told they did not have the car. They tried to sell me another at a higher price..I didn't bite, left the area and enjoyed a nice ride home without any new car payments. More

I went to buy a honda Pilot. We didn't test drive here, but did drive another pilot the day before from another dealership, so we did know what we wanted. The service was actually pretty efficient - the c but did drive another pilot the day before from another dealership, so we did know what we wanted. The service was actually pretty efficient - the car was valeted prior to arrival which saved some time, and there was a play area for my son so he was happy. The salesman was almost a car salesman stereotype but got the job done. I think financially we got a good deal, we weren't robbed. The finance person was very nice and helpful, and we were not pressurized into buying packages or extra warranties which we were unconvinced about. I can see that if I hadn't been sure of the car at all that there would have been a hard sell, but this is probably true of most dealers. Only niggle - they got my husband to take our stuff out of our old trade in and put in in the new pilot before we even reviewed the finance agreement! More

I just want to register the Horrible Horrible experience my fiance and I had with Boch Honda. We went over Presidents Day Weekend to buy a Honda Accord. <br><br>The model that we were looking for was not my fiance and I had with Boch Honda. We went over Presidents Day Weekend to buy a Honda Accord. <br><br>The model that we were looking for was not available on the lot, but the sales manager (Chris Beausoliea) told us that he had one coming in the next day (which was a Sunday), and it would be ours. He even showed us the VIN#. We signed a letter of intent to buy the car and put down $2000, but wouldn't sign the PNS until the car was on the lot, because we weren't buying a car sight-unseen<br><br>We called the next day to check on the car, and got no call back. Called again the day after, and spoke to the GM (Mark Doran), who told us that they never get cars delivered on Sunday, and that the car hadn't arrived yet. We called the next day and were rudely told that the car still wasn't in, and they didn't know where it was or when it would be in, and they'd let us know. <br><br>We then spoke to another GM (Jamie McKay). My fiance asked for our deposit back as we weren't considereing buying a car they couldn't even locate, and were told no. It was only after threats of calls to the Better Business Bureau and the Attorney General's office did he say we would have our money returned "eventually", and he'd appreciate it if we'd stop calling and being a pain in the @ss. <br><br>Finally after a call to Ernie Boch Jr's office and conversation with his assitant (Joyce) (who was very apollogetic and helpful), did we get some action, and we did end up getting our deposit back.<br><br>Never Never Never buy from Boch Honda. They are dishonest, rude, and crooked. Try anywhere else for better service. <br><br> <br><br> More

All Boch Dealerships are sleezy..! Don't ever buy from these guys. The used cars they get are junk or broken in some way and you'll spend TONS trying to get them fixed. The sales people are REALLY pushy ( these guys. The used cars they get are junk or broken in some way and you'll spend TONS trying to get them fixed. The sales people are REALLY pushy (even more so then most dealers!) and get mad if you don't buy right then. I went and spoke to a dealer "Stephen" who was a younger guy and seemed nice at first but quickly got pushy and upset when I stood fast about not test driving a car (simply because I didn't have the time) or buying one from him. I did the nice thing and sat down with him to explain what I wanted in a car but when he didn't have what I wanted, he brought around a car to the front of the dealership which was almost the exact oppisite of what I was looking for and demanded that I test drive it. After again standing fast and not getting into the car, he actually walked back into the dealership while I was in the middle of a sentance talking to him. I did some asking around about this dealership and found a TON of people who have been pushed into buying a car they didn't want from these guys and have TONS of problems with the cars. NO NOT even go there. You'll reget it. Good luck. More

I was very trepidicious about going to Boch because of many negative things I heard about the dealership. Some of the negative things I found is they quoted me a hight MSRP until I pointed out to the sale many negative things I heard about the dealership. Some of the negative things I found is they quoted me a hight MSRP until I pointed out to the salesman what the "MSRP" actually is. Overall, after we got all the B.S. out of the way, the experience was better than three other dealerships I had went to. Boch was definetly not as bad as originally thought. More

Had the worst experience. We were lied to about the availability of the 2003 Honda Accord Ex in our preferred color and tricked into signing the purchase agreement. When I cancelled the order three day availability of the 2003 Honda Accord Ex in our preferred color and tricked into signing the purchase agreement. When I cancelled the order three days later in writing they ignored me and refused to refund the $2000 deposit. I had to get the attorney general's office involved and send a hefty complaint to the Honda corporation to get the check, and even then they never admitted to any wrongdoing. This company is rotten all the way through from the sales people up to the G.M. More