Nucar Honda of Norwood

I strongly believe that Nucar Honda of Norwood is involved in fraudulent activities by charging customers for unnecessary repairs and deliberately missing real problems. The problem was a misfiring involved in fraudulent activities by charging customers for unnecessary repairs and deliberately missing real problems. The problem was a misfiring cylinder and the dealership charged me for fixing a loose wire, which didn't fix the issue. More

Impossible to get deposit refunded. I was told I can get a refund if I change my mind after saying I was not sure. Salesperson (Sean) assured me that I can get a refund if I changed my I was told I can get a refund if I change my mind after saying I was not sure. Salesperson (Sean) assured me that I can get a refund if I changed my mind but that I would not need to. I signed the purchase agreement. Changed my mind 24 hours later and was told I needed to pay $900 in fees incurred because I cancelled. I contacted the AG office to clarify and was told that should not be the case. I called back and was told that they were mistaken and can get a full refund. I drove there immediately to get refund. Then was told the manager on duty is not the person who signed off so I can't get refund. Sean told me ""I already knew you were going to change your mind when you asked that question." I would need to come back and there's nothing they can do about it. I left and told them I would submit a complaint to my credit card company. I forgot to ask for some names and came back to ask for everyone's name and they accused me of recording them. When they finally relented and call the "manager," he said just to issue the refund and he will deal with it tomorrow. Then they demanded the physical credit card - the same card they took a picture of yesterday. I had a picture of the credit card and I told them they have it from yesterday and they said NO I need the physical card, making me ask my husband who was working to drive down. Guess what they did when he came down with the credit card? He looked at it and typed in the credit card information so his manager can issue the refund tomorrow. I will submitting complains to the AG office, BBB about my experience. Hoping for another recession to make these car company feel the pain again - they're fat and want to make the experience as bad as possible to screw people over. Thank you, Sean, Nucar, and disappearing manager. More

Excellent car buying experience at Nucar Honda of Norwood. I wish all of my car buying experiences in the past with other dealerships had been this smooth. Ameir was a pleasure to work with. I wi Norwood. I wish all of my car buying experiences in the past with other dealerships had been this smooth. Ameir was a pleasure to work with. I will definitely return to this dealership in the future if I'm in the market for a car. More

I like the dealership, but would have liked more of a selection to choose from. Because of the shortage on vehicles, I had no choice but to settle. I purchased the Honda CRV EXL Black with gray interior. selection to choose from. Because of the shortage on vehicles, I had no choice but to settle. I purchased the Honda CRV EXL Black with gray interior. I would have preferred black interior. Other than that, I like the car. Thank you, Crystal Amoroso More

Best experience at a dealership in years. Katherine is the best , helpful and professional and caring. Katherine is the best , helpful and professional and caring. More

Traded in my 2012 Acord for a 2017 civic hatchback. Sales manager low balled trade in offer at $3k then started joking that it isn’t worth that much but then agreed to go to $4k, okay I guess. As I dri Sales manager low balled trade in offer at $3k then started joking that it isn’t worth that much but then agreed to go to $4k, okay I guess. As I drive home in the “new” care, the tire pressure light goes on - nail in tire and have to go back to dealer where it took hours to switch out a tire, way too long. Then a few weeks later, the PAINT BEGINS TO PEEL and I notice the carpeting isn’t even connected to parts of the console. I had to file complaint to Honda to get this fixed but they only fixed the paint, not the carpet. The inside of the car is very cheap, the headlights dim when you roll down/up the windows, driver window auto roll up does not work, the touchscreen is slow, and more paint peeling. I also have a timestamped photo when I bought the car that shows a cracked fog light but Honda will not fix this and will not fix the paint peeling. After all this, I think back to that comment the sales manager made about the trade in and realize I have been played by a sleazy salesman. Will never go back to this dealership or recommend to anyone. It’s also appears they put up fake 5 star reviews on Google, which is another indication this dealership is sleazy. More