Nucar Honda of Norwood

Unprofessional Had been looking at different cars and dealerships for a little over a month. I did my research on a car and was pretty much set on the a Honda Civic Had been looking at different cars and dealerships for a little over a month. I did my research on a car and was pretty much set on the a Honda Civic Hatchback with a set price in mind. I walked in and asked to test drive the car and was received with a ready cold, "You just want to test drive? What else?" Basically, he sounded annoyed like I was wasting his time. "What can I do to earn your service?" I responded well I like the civic hatchback and I did my research now I was to test drive it. He barely said a word to me and my fiancé the rest of the time. When the car was pulled up he didn't tell us anything about the car, didn't try to even sell the car or tell us the features. I tried to make small talk by saying, "Busy day today, huh?" and his replay was a cold, "Yeah...Business day." That's it, nothing else. When it was done I figured this was some kind of tactic of his or he was maybe a bad salesman but I still liked the car so I was going to negotiate anyways. During the negotiation he was aggressive and borderline rude, he asked me where I got my numbers from and when I told him Car Guru and Edmunds he said they was not accurate for new cars and that I shouldn't use that as a reference, lies, but I went along with it. The manager came out and he was very polite, if he came up and talked form the beginning I might have left with the car. We weren't able to come to the price I wanted, and to be honest I was less flexible because of Sean's attitude. After all this I figured I would walk out and might touch base with them (or them with me) if no one bought the car in another week, BUT, as me and my fiancé were walking out he was unprofessional, said bye without looking at us and used the "shooing hand" at us toward the door and then as we turned to leave he said "PSHH" and gave us a peace sign. What professional does that? NO WAY will I ever come to this place again. I went and got a better car that was slightly more expensive with a much friendlier dealership and I am much happier. My fiancé needs to buy a car soon too and was considering the Honda CR-V but NO WAY IN xxxx will I come to this place. Would give a negative star if I could. More

Purchased used car John hustled for us and went the extra mile to find us the right car at the right price point. He actually asked the cleaning crew that was working on John hustled for us and went the extra mile to find us the right car at the right price point. He actually asked the cleaning crew that was working on the car to stop so we could take the car for a test drive. He knew it would be sold quick and didn’t want us to miss out on the opportunity to get this great car! More

Pre-owned Volt David was very helpful as we traded in two cars are purchased a pre-owned Chevy Volt. David also went out of his way to help us with additional paperw David was very helpful as we traded in two cars are purchased a pre-owned Chevy Volt. David also went out of his way to help us with additional paperwork for the trade ins. More

Car buying/trade-in David recently helped us trade in our two old cars and purchase a used Chevy Volt. He was responsive and professional. David patiently answered all of David recently helped us trade in our two old cars and purchase a used Chevy Volt. He was responsive and professional. David patiently answered all of our questions. Without prompting, he followed up to ensure that we had the charger for our new car. A few months later, David responded to a request for paperwork within a short period of time. I would definitely recommend him! More

Steve was amazing and I am so happy with my new HRV! Great service and he was very thorough and helpful it was a quick and easy process and I am so happy with my new HRV! Great service and he was very thorough and helpful it was a quick and easy process More

Great experience quick and easy John O’Connor knows his stuff. He was a huge help in assisting me with my purchase decision. The entire team was great to work with. John O’Connor knows his stuff. He was a huge help in assisting me with my purchase decision. The entire team was great to work with. More

Great experience. Jewels did a great job. John O was the bes I am very happy with the service I was given at Boch Honda. I will highly recommend Boch to my friends. Keep up the good work I am very happy with the service I was given at Boch Honda. I will highly recommend Boch to my friends. Keep up the good work More

John O’Connor is AWESOME! John O’Connor is the man. He was honest, fair, and helped us from start to finish as we found our way to the perfect car. He took the time to explain John O’Connor is the man. He was honest, fair, and helped us from start to finish as we found our way to the perfect car. He took the time to explain all the features of the car and answered all our questions. I will recommend his services to all my friends who are looking for a new car. Thanks, John! More

Friendly Sales Team We knew we wanted a CR-V and had looked at a number of cars from several different dealerships. We got the best deal and nicest car from Boch Honda. I We knew we wanted a CR-V and had looked at a number of cars from several different dealerships. We got the best deal and nicest car from Boch Honda. It was in mint condition when we drove it off the lot. Sean was a terrific salesperson, friend and patient (I had both of my young children with me during the test drive). The business manager was hands down one of the informative, professional and kind employees I have ever worked with at a car dealership. More

Excellent Outstanding sales representative was very courteous, eager to work with us, very knowledgeable of Honda's product by showing us every little detail of Outstanding sales representative was very courteous, eager to work with us, very knowledgeable of Honda's product by showing us every little detail of our new car. Will reccomend future customers to Amine! More