Nucar Honda of Norwood

Friendly and Helpful Jen and Kelly have been very friendly and helpful throughout the process and I appreciate the fact that they didn't pressure me into buying or oversel Jen and Kelly have been very friendly and helpful throughout the process and I appreciate the fact that they didn't pressure me into buying or oversell me packages. Great experience. More

Efficient and friendly Got standard maintenance and was alerted to a few things that might become issues soon. They gave me the option to have them done without being pushy. Got standard maintenance and was alerted to a few things that might become issues soon. They gave me the option to have them done without being pushy. Very friendly and informative. More

Always There Great customer service. They are always there to provide help and let us know if there is anything wrong with the car. This is always and my only go t Great customer service. They are always there to provide help and let us know if there is anything wrong with the car. This is always and my only go to place for service. Thank you very much, and keep up the good work BOCH HONDA of NORWOOD!!! More

Outstanding Service My service visit started right on time and was handled by a service person who was professional, courteous and who really listened to my concerns. I My service visit started right on time and was handled by a service person who was professional, courteous and who really listened to my concerns. I had a clear explanation of my options at what cost and in what time frame so that I could decide how to proceed with no pressure. Courtesy , honesty and top notch service were the hallmarks of this visit and have always been the qualities of service at Boch Honda which is why I come to Boch Honda for all my car maintenance. More

Awesome The person Jaime Maldonado who helped me he did a really great job! I wish he can have 2 days off. He was so kind and I’m sure he do a great costumer The person Jaime Maldonado who helped me he did a really great job! I wish he can have 2 days off. He was so kind and I’m sure he do a great costumer service I did not have any problem doing a writhing with the car. He was so smile and respectful. He do so good with the company. More

Best experience! This is my second car from Boch Honda and I have nothing but great things to say! Maria Santos and Bill Almon are the absolute best! So helpful and pr This is my second car from Boch Honda and I have nothing but great things to say! Maria Santos and Bill Almon are the absolute best! So helpful and prompt. I totalled my old car so I needed a new car immediately. They made the process enjoyable and did so very quickly. They found the car I was Interested in and were a pleasure to work with. I highly recommend! More

Extra key made Extra key was made & programmed in one hour. Service Dept was friendly & courteous. Panic button not working. Will make special trip to get this fix Extra key was made & programmed in one hour. Service Dept was friendly & courteous. Panic button not working. Will make special trip to get this fixed. More

John mcdermott John McDermott is someone I have known for years and took excellent care of me the whole time spent on my oil change was a half hour. I am very happy John McDermott is someone I have known for years and took excellent care of me the whole time spent on my oil change was a half hour. I am very happy with my trip for service More

Awful To preface I have only ever owned Honda’s, this is my 6th car~ 3rd serviced at Boch 2 years ago in the fall of 2016 I brought my car in for a $1500 To preface I have only ever owned Honda’s, this is my 6th car~ 3rd serviced at Boch 2 years ago in the fall of 2016 I brought my car in for a $1500.00 service and once completed picked it up as usual. Not long after the car just died while driving, I had it towed to Boch. I was advised that the mechanic had made an error while servicing the vehicle but that all repairs would be handled, the car has never been the same. Since then I have had random issues with the car: Rattling Humming Vibration Electric short in the ceiling Power issues, battery draining I replaced my tires, suspension/stabilizer and had the car die multiple times for unknown reasons. Well a couple weeks ago it died… again… so I had to call AAA again to start my car (all of the AAA people know me now) and I brought it back to Boch. I explained to Them my current top issues: Still Rattling, Humming and vibration ~ even though I have been told twice “if you do this it will be as good as new and you won’t have that problem anymore” ie. Tires Jan 2018 and suspension/stabilizer bar July 2018 Power issue, when I need to drive my kids to school going out to drive my car and it being DEAD My less than a year old tires are not holding air (I have complained about this a few times but am always told its just temperature change) They feel they “fixed” the battery/power issue and finally found a problem with the tires/wheels which he repaired. However now it is being recommended we do the right front bearing “that will fix the humming/vibration” ~ I cannot even handle it… I have already paid and done what would “Fix” that and I am not interested in paying MORE to fix what I was promised would have been fixed before the last $2800m I have sunk into it! So there is my story of a fading fan… I sent this to the GM of Boch with no response. Buying a Lincoln. More

My salesman was outstanding but the manager was rude I signed papers for 11 miles when I went picked up the car it had 203 miles. And the manager was very rude and disrespectful, I felt betrayed and hum I signed papers for 11 miles when I went picked up the car it had 203 miles. And the manager was very rude and disrespectful, I felt betrayed and humiliated. This is my second Honda Pilot from Boch. . But my salesman was very king and sorry . More