Nucar Honda of Westford

Thank you Tim for your wonderful job! I decided to buy my new Honda car here with Tim McLean because of his excellent job. Tim deserves the five star top rate score of course. Smart, pati I decided to buy my new Honda car here with Tim McLean because of his excellent job. Tim deserves the five star top rate score of course. Smart, patient, and reliable, actually, Tim gives his customer an impression that he is not just the salesman but more importantly an Ambassador of Honda. Tim focuses not only on earning the business as any salesman, but also higher on winning customer’s satisfaction and trust. He cares for his customer really happy or not about the purchase. He checks after the sale whether everything goes well with my new car (insurance, registration, inspection, remote starter installment, etc.). He promises his customer satisfaction on the sale and he DID. His hard working attitude can remove your concerns and worries in the purchase process. Pressure is something I hate in any purchasing. Tim is never pushing, but always helping. While I decided at first visit in a short time to buy the car from him. For I believe Tim is the right one who can take good care of everything in the process and best match my expectation of the new car. I'm very satisfied with my experience of buying the new Honda at Boch with Tim. He made the trade-in process efficient and pleasant. More

Pleasant and not pushy We were very happy working with Chris throughout our car buying process. We test drove a vehicle and were getting ready to put down a down payment fo We were very happy working with Chris throughout our car buying process. We test drove a vehicle and were getting ready to put down a down payment for the trim/color we wanted to arrive. But then we found out a bunch of new information about the car that made us waver, including a massive premium hike quoted by our insurance. We wavered for two weeks and decided to come back for another test drive for a smaller cheaper car and ended up going for that instead. Chris was pleasant to deal with throughout the entire process. He was friendly, pleasant to both my wife and two-year-old son, not pushy, didn't try to hard-sell anything, touched base with us periodically and didn't try to steer us to the bigger more expensive car. He was also careful not to overpromise (e.g. when we asked when the car we were initially interested in would arrive, he gave the Honda estimated date but mentioned a high likelihood of delay as the vehicle was not in transit yet.) We are the type that hate the car buying process, but our experience with Chris has definitely exceeded our expectations. He stayed late to allow us to take delivery the night of signing even though we told him that we're fine with returning the next day to take delivery as we live close by. This was after we negotiated a very good price on the vehicle and interrupted two of his customer leads earlier in the day (we seem to show up at the worse time for him.) We would definitely recommend Chris to anyone we know that's interested in a Honda. More

Boch Honda West helped me when no one else would. I would hi Amy Parent was understanding and knowledgable. Bob Signori was very helpful. They worked very hard to make this deal happen. I truly appreciate their Amy Parent was understanding and knowledgable. Bob Signori was very helpful. They worked very hard to make this deal happen. I truly appreciate their efforts. More

Pleasant experience We went there with already a car in our mind, so it was a matter of finalizing the deal. Christopher Driscoll was very helpful, and all in all it was We went there with already a car in our mind, so it was a matter of finalizing the deal. Christopher Driscoll was very helpful, and all in all it was a pleasant experience. They went above and beyond to make sure we got what we wanted. More

Awesome Customer Service Jose at Boch Honda West has gone above and beyond in his position to make sure I was able to find the car I wanted and even taking care to follow-up a Jose at Boch Honda West has gone above and beyond in his position to make sure I was able to find the car I wanted and even taking care to follow-up after the purchase. The car had some scratches on the back and the front from the previous owner and the dealership as well as Jose made sure it was buffed and did a really good job taking care of their customer! They definitely have my business for many more years to come! The reason why I stress this point is because this was my first car, and the 5 other dealerships I had gone to before really gave me a hard time and were mean when it came to negotiating for the cars price. This is the only place where I can truly say I got stellar customer service! More

My new Avalon I had a great experience buying my Avalon. My sales person, Amy Parent, was especially helpful and attentive. She got to know me quickly and unders I had a great experience buying my Avalon. My sales person, Amy Parent, was especially helpful and attentive. She got to know me quickly and understood that I wanted to buy a specific car and to do it quickly. She was also very knowledgeable about my car even though it was not a Honda. I would certainly recommend Amy for my next experience. More

Honest and Straightforward We stopped by Boch with a specific car, model and price in mind. Chris and his manager were courteous, informed, and straightforward in our discussio We stopped by Boch with a specific car, model and price in mind. Chris and his manager were courteous, informed, and straightforward in our discussions. It was a pleasant experience, and we love our new car! More

I bought a car The car I bought was selected after a week of comparing prices. The price was negotiated fairly and everything went straightforward. I enjoyed the exp The car I bought was selected after a week of comparing prices. The price was negotiated fairly and everything went straightforward. I enjoyed the experience and I have no regrets on this deal. More