I would recommend taking your money and lighting it on fire before spending a dime there.
In 2016, I bought a brand new Cruze and paid cash. In 2021, I went back to buy a fully loaded 2021 blazer. I put almost 17K down. Five hours after pulling off the lot, the car started to smoke up. I took it back and they gave me the run around. They didn’t know why I was so upset. I was sobbing and they stuck me in a courtesy car and drove me to Hanscom Airforce Base and gave me a MINIVAN to drive. They ended up fixing the issue so I let it go.
I’m coming up on my maintenance and was planning on bringing it in because I like my car serviced by the dealership. Lannan sent me a reminder email for my appointment. In the notes they put “LOF crazy lady who said she’d never come back”. Am I crazy for being mad that in 5 years they made almost 60,000 dollars off of me and sent me home with a defective car? Am I crazy because I’m a female and I wasn’t going to listen to their BS and demanded that they fix my car? Am I crazy because I refused to drive an old minivan when I paid for a brand new blazer and left them with a perfectly functioning 2016 car? I bet if I were my father or brother I wouldn’t be crazy. But because nobody is going to silence me and I’m a female, I’m crazy.
Also, how stupid can you be to send your clients the notes about them? If you’re going to talk about someone, at least be stealth.