Nucar Toyota of North Attleboro

Bait & Switch, Poor Communication and Trust in Process Bait and switch tactics - advertised internet price, but came in and said you must take their financing (I offered to pay in cash). Accepted taking th Bait and switch tactics - advertised internet price, but came in and said you must take their financing (I offered to pay in cash). Accepted taking their finance - but then still would not give net price. 2. Asked for specific date to get car. They said "come on in we'll take care of it". Then got to the sign off manager who said absolutely no way they could deliver at that time. I had now passed up/ lost another great deal. Not upfront. Get things in writing with absolute yes or no answers. After signing contract which I was nervous about after bait and switch. Walked out past the car on the way out. Saw a good sized dent on the door. I was so surprised I thought some other car door hit the car. I went inside immediately and told the salesguy /showed him. Said must have been how the sun was hitting it. They did with credit make effort to fix. But lucky I caught it. Looking back - the car was newly waxed / polished, and he opened all the doors when I walked up. Guy said he was a car detailer in the past. Be careful. Advice - don't set appointments ahead to know you are coming. Just show up early when not busy and ask to see a car. I will see when the polish wears off how many scratches. Finally on DMV pickup, I asked for the number of who would call so I could recognize. Got name - No Number. Agreed to set a time to meet. Next morn I am literally at work and get a call. I can only quick text back "I am on call " for work. An hour later - I get a series of calls - guy says he is at DMV now ready to go. He sent a text saying just meet me at xxx time. We hadn't agree on a time, and I couldn't leave work at the time. Ran out of work. Says he is going to pay and not wait for me to get there. I said NO, I don't want you to pay. I get there and guy said I paid for you. Now write a check to him. Terrible commuication and not a my convenience. Today i went to Botch website and found seven day return guarantee. The paper contract says no returns - but I should have checked the website. I was never told about any return policy - but be sure you check all policies. It says they return everything take everything back - except taxes and fees (which makes sense). Looking back, they were not doing any favors. By PAYING before I got there, they were basically sealing the deal. Had I read that policy yesterday, I could have ended the deal - but after paying taxes - no one is going to take their 7-day return policy (on website - but never mentioned. After all that, the guy asks me to sign off to take One key. I never saw a paper saying how many keys. And I have bought many cars from dealers and private / new and used. I have never had a dealer hand over a car with one key. Very subpar chea move i'd expect from a salvage aution car sale place - not a certified dealer. I asked to get another key. Once DMV and taxes paid - silence - no answers. More

Very happy with experience of buying 2 Suv's We bought my mom a 2017 Rav 4 XE and traded in her truck. Then I bought a 2017 Highlander XLE. I was worried about how the experience would go but the We bought my mom a 2017 Rav 4 XE and traded in her truck. Then I bought a 2017 Highlander XLE. I was worried about how the experience would go but the staff at Boch Toyota South made our experience fantastic. Good guys and will probably buy another SUV for my wife soon. More

Excellence in sales and customer service. Joseph Deccache was our sales rep and we couldn't be happier with our experience or the suv we leased. Joe was a pleasure to deal with and we highly Joseph Deccache was our sales rep and we couldn't be happier with our experience or the suv we leased. Joe was a pleasure to deal with and we highly recommend him. Joe was helpful and motivated to make sure we got exactly what we were looking for. Thank you so much for a great experience. We will be sure to shop here again not only because Joe was great, also because the overall experience was superb compared to other dealers. More

Very pleased with the service I received I was helped immediately upon arrival. I even had a few scheduling conflicts prior to the appointment and everyone I talked to was great. I love the I was helped immediately upon arrival. I even had a few scheduling conflicts prior to the appointment and everyone I talked to was great. I love the feature that the service advisor texts you with their info if you need to reach them while waiting for the car. More

Winter tire mounting with alignment Simple mounting of winter tires, but they made sure the alignment was perfect! They did it twice to make sure the alignment was okay for the winter. Simple mounting of winter tires, but they made sure the alignment was perfect! They did it twice to make sure the alignment was okay for the winter. More

Price Killer Although service was prompt and efficient, There was no"Toyota value" in the price. $345 for a key fab, that doesn't even contain the manual key is O Although service was prompt and efficient, There was no"Toyota value" in the price. $345 for a key fab, that doesn't even contain the manual key is OUTRAGEOUS. I will be forced to look elsewhere for service, because Toyota care is way too expensive for me. This is unfortunate, because the service advisor was very professional. More

Very pleasant Very professional and pleasant went through details with patience will buy more cars from this dealer The finance team also made it easy and took ti Very professional and pleasant went through details with patience will buy more cars from this dealer The finance team also made it easy and took time to explain More

Good sales but bad phone system Salesman, manager, and finance were helpful and genuinely friendly. The phone system however bumps you to a call distribution center if your salesman Salesman, manager, and finance were helpful and genuinely friendly. The phone system however bumps you to a call distribution center if your salesman does not pick up. That was not such a good experience; not friendly not able to direct my call since I did not know my salesman's last name. More

Good service Jason the sales person was very nice very polite very attentive to the questions if you didn’t know the answers he would go get the answers for us tri Jason the sales person was very nice very polite very attentive to the questions if you didn’t know the answers he would go get the answers for us tries to satisfy the customer I was very pleased with the service More

Outstanding My service tech was outstanding. Went way out of his way to get me back ordered Parts. Nick was great. I would recommend Boch South to anyone. My service tech was outstanding. Went way out of his way to get me back ordered Parts. Nick was great. I would recommend Boch South to anyone. More