Nucar Toyota of North Attleboro

Good experience Employees were very nice and helpful. The waiting room/quiet room was very comfortable. The wait was not too long. Boch is very reliable and convenien Employees were very nice and helpful. The waiting room/quiet room was very comfortable. The wait was not too long. Boch is very reliable and convenient. More

Excellent service center Great facilities to wait in, excellent personnel, and great to have service to get home after dropping off. Food prep service is a great and unique se Great facilities to wait in, excellent personnel, and great to have service to get home after dropping off. Food prep service is a great and unique service. I have an experience at a different companys service that was so bad I refuse to go back. So this excellent service center was a key part of a decision to buy a new car here. More

Flat tire on a recent car purchase Replaced for free as I bought the car and had 2 weeks into it and a flat tire light came on so they replaced for free Replaced for free as I bought the car and had 2 weeks into it and a flat tire light came on so they replaced for free More

Over and above We had one of those car problems that could not be duplicated in the repair shop. Boch made every effort to find the issue with no charge to me. We had one of those car problems that could not be duplicated in the repair shop. Boch made every effort to find the issue with no charge to me. More

Had a great experience MK was a great salesman he was knowledgeable , attentive and very personable . He was not pushy and I never felt pressured by him he always met me wit MK was a great salesman he was knowledgeable , attentive and very personable . He was not pushy and I never felt pressured by him he always met me with a handshake and asked about family members he had met by name .I would definitely contact him if in need of another vehicle and will refer friends to him . The only thing that I feel needed improvement is the receptionist at the front desk . I was in on several occasions and every time I went to her I felt like I was a bother , never a smile or a how are you today ! More

Great Customer Service I have nothing but good things to say about the customer service I have received in the last 2 years, from the sales representatives to the maintenanc I have nothing but good things to say about the customer service I have received in the last 2 years, from the sales representatives to the maintenance crew. More

very good service was very friendly and i was happy with the way i was treated. Took care of my vehicle. the shuttle service is a plus. service was very friendly and i was happy with the way i was treated. Took care of my vehicle. the shuttle service is a plus. More

Excellent Customer Service When we originally arrived to sign paperwork, but the sales representative who we had talked to earlier wasn’t available that day. We were then greete When we originally arrived to sign paperwork, but the sales representative who we had talked to earlier wasn’t available that day. We were then greeted by Tommy Rizzitano and he did excellent work to continue the deal. In financing, Clayton Zac made sure that we got exactly what we came for, and took great care of the sale. More

Fix, but buy? In all I would simply say service is outstanding. No shortage of communication, which is better than not enough. Follow up was nice also. My experienc In all I would simply say service is outstanding. No shortage of communication, which is better than not enough. Follow up was nice also. My experience with using the online appointment maker is poor, no response. The buying experience on the other hand, is a nightmare. I experienced deceit, trickery, and outright lies. This is nothing unique to your dealership, it’s the whole US market, so that is not really what bothered me. What truly annoys me beyond belief is waiting while your dealer, who won’t give back my keys to my trade-in, goes back and forth to the business manager because that is either: 1, because he isn’t empowered to actually make a deal, or 2, he’s trying to make it look like he’s fighting for a good deal. Or both. I witnessed a dealer go and b.s. with the manager and then claim he was making a deal. This again is an industry wide practice that truly pisses me off. I like Toyotas, excellent value for most of their models and I will likely drive them til I die. I only ask, next time, I sit down with a dealer, one with authority to give me the best deal possible, pick out a vehicle and buy it. No waiting for the back and forth business. it should take 30-40 minutes, not the four hours it took last time. It was insulting the way I was treated, and at the time I was too furious to submit a feedback. I could say, in general your guys are relatively professional, could be a bit more informed about the vehicles and deals. But another thing bothered me, and that was ethnic sexist jokes when they thought nobody else was in ear shot. I have a saying; nothing is too cruel if it’s funny enough. But such jokes are not funny, and soil the xxxx out of a professional environment. In summary, outstanding service department, friendly and efficient! Clean up the act on selling cars, if you need help understanding what it’s like to buy one (as a civilian off the street), I’ll be happy to come explain it. Best wishes for your continued success. More

Service department I am always pleased upon my arrival when dealing with the ssrvice department. Dennis Marangu was polite and kept me informed on what was being done t I am always pleased upon my arrival when dealing with the ssrvice department. Dennis Marangu was polite and kept me informed on what was being done to my vehicle and the time frame as well. On our last visit my husband had the pleasure of dealing with Mark Heaton. My husband said he couldn’t be nicer and he informed us about the benefits of the Toyota Care Plus. We purchased it from Dennis Marangu but Mark Heaton played a big part in our decision to get it. More