Nucar Toyota of Norwood - Service Center

Was treated poorly due to my low mileage on my lease Will never bring my car to be serviced with Ernie Boch Toyota. Was ridiculed due to low mileage on my vehicle by one of the service worker Will never bring my car to be serviced with Ernie Boch Toyota. Was ridiculed due to low mileage on my vehicle by one of the service worker More

Regular maintenance service Excellent service, fast and thorough, did not have to wait when I got to the service center. Gae explained the service well and gave helpful recommend Excellent service, fast and thorough, did not have to wait when I got to the service center. Gae explained the service well and gave helpful recommendations for future visits. More

Don't install tires at the dealership! I've got a verbal quote for a new tire at $175. Agreed to it, because about the same price if I got it elsewhere. Ended up paying $296 for the tire (w I've got a verbal quote for a new tire at $175. Agreed to it, because about the same price if I got it elsewhere. Ended up paying $296 for the tire (with installation and tax). And also had to pay for alignment. $463 for one tire! Definitely not worth it. More

Quick and easy Being a last minute appointment I was in and out in a little under 90 minutes. Great service and quick and friendly. Lounge could use some work Being a last minute appointment I was in and out in a little under 90 minutes. Great service and quick and friendly. Lounge could use some work More

Efficient and effective The service technician , Kevin, as very friendly and communicative. I did not wait for my vehicle, however, Kevin called and texted and responded very The service technician , Kevin, as very friendly and communicative. I did not wait for my vehicle, however, Kevin called and texted and responded very quickly. He also answered questions thoroughly. Overall, service was efficient and effective. More

Great Service from Amer This is the third car I have leased from Boch. I go back due to the great service I receive from Amer. Respectful, polite and goes above and beyond. This is the third car I have leased from Boch. I go back due to the great service I receive from Amer. Respectful, polite and goes above and beyond. My daughter's lease is up in 2020 and I will be back for another lease with Amer. More

1.5 year Service Maintenance The customer representative was very friendly. He has also performed the service much earlier than the anticipated schedule. I would definitely recomm The customer representative was very friendly. He has also performed the service much earlier than the anticipated schedule. I would definitely recommend him /reach out to him in future. More

Unexpected radar/adaptive cruise control problem. My advisor had the basic info from when I made the appt. Reviewed further with him and the technician. Cause found and fixed, part was ordered but doe My advisor had the basic info from when I made the appt. Reviewed further with him and the technician. Cause found and fixed, part was ordered but doesn't seem to be needed at this time. More

Great and Friendly Service I called on Friday and got an appointment for the next day. I was in and out in about an hour. Great service. Thank you. I called on Friday and got an appointment for the next day. I was in and out in about an hour. Great service. Thank you. More

Flat tire The communication was not as helpful as it had been in the past. Also, the shuttle, was not available for when I needed him to be The communication was not as helpful as it had been in the past. Also, the shuttle, was not available for when I needed him to be More