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Nucar Toyota of Norwood - Service Center
Norwood, MA
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,531 Reviews of Nucar Toyota of Norwood - Service Center
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May 13, 2020
I trust them.I sometimes question them.I was quoted one I trust them. I sometimes question them. I was quoted one price over phone for bAttery and they put it on and it was much more. We...incl. mgr. . I trust them. I sometimes question them. I was quoted one price over phone for bAttery and they put it on and it was much more. We...incl. mgr. ...got price down. DO NOT LIKE 3% ADDED TO BILL WHEN USING CHARD CARD AT ALL. Should have been told earlier. MANY PEOPLE MAD!!! More
by LOUISECHAPMAN
Verified CustomerEmployees Worked With
May 13, 2020
Cost of the work was not entirely clear. I was told one price over the phone then received a bill for a higher amount. It turned out to be a misunderstanding and the customer service team then contacted m price over the phone then received a bill for a higher amount. It turned out to be a misunderstanding and the customer service team then contacted me and worked hard to make this right. Thank you so much - awesome! More
by MGAJEE
Employees Worked With
May 12, 2020
Easy scheduling of service appointments. Good service. Very professional. Text appointment pre-reminder. Customer communication by text throughout service progress. Nice waiting area. Highly recommended Very professional. Text appointment pre-reminder. Customer communication by text throughout service progress. Nice waiting area. Highly recommended. More
by s wang
Employees Worked With
May 12, 2020
The process was easy to schedule work to be done. Everybody in the service area was pleasant and efficient with the procedure. The waiting room was comfortable. Everybody in the service area was pleasant and efficient with the procedure. The waiting room was comfortable. More
by JSTCYR
Employees Worked With
May 12, 2020
Kevin was a Five Star good service I had a little problem but he took care of it He’s a A plus for Toyota but he took care of it He’s a A plus for Toyota More
by SWATFORD
Employees Worked With
May 11, 2020
Poor customer appreciation/service. "3% added to receipt when paying with card" only communicated to client when paying and not prior to service. They should let clients know about this new rule in advance when paying with card" only communicated to client when paying and not prior to service. They should let clients know about this new rule in advance so they can have the option to bring cash or a check to avoid such a fee. More
by L
Employees Worked With
Matt Crane
May 11, 2020
Great service from start to finish I have been servicing my vehicle for 5 years and I am always pleased with the results. Thank you my vehicle for 5 years and I am always pleased with the results. Thank you More
by ARI.BURGOS55
May 11, 2020
Good and friendly people mi and my husband like so mush. The workers are nice. And confident with people we are long time costumers lo The workers are nice. And confident with people we are long time costumers lo More
by Marta mejia
Employees Worked With
May 11, 2020
Is anyone working I tried calling Boch Toyota today and it took me 4 calls to finally have someone answer the phone. They told me they were short staffed but would have I tried calling Boch Toyota today and it took me 4 calls to finally have someone answer the phone. They told me they were short staffed but would have someone from the service dept call me today. I waited all day and no one returned my call. They are advertising their service all over TV but when it comes time to schedule an appointment, no one seems to care. Did every one get furloughed? More
by AWM414
Employees Worked With
The fm who answered the call from the showroom
