Nucar Toyota of Norwood - Service Center
Norwood, MA
1,531 Reviews of Nucar Toyota of Norwood - Service Center
This past visit was great. We needed to have both our vehicles inspected and one needed an oil change. Service was fast and the department seemed to have precautions taken for COVID-19. vehicles inspected and one needed an oil change. Service was fast and the department seemed to have precautions taken for COVID-19. More
Good customer service given, patient and understanding. That I appreciated. Keep up the good customer service, we need it in a stressful, uncertain environment these times That I appreciated. Keep up the good customer service, we need it in a stressful, uncertain environment these times More
First of all Your customer service representative is the best in the world. Central Kia service department customer app phenomenal entered and Final your auto mechanic maintaining people are the finest I lo best in the world. Central Kia service department customer app phenomenal entered and Final your auto mechanic maintaining people are the finest I love my vehicle every time I brought my vehicle there, it's like brand new. Again. Thank you back. I appreciate all your service from the top to the bottom. Thagnk you. More
Came to cut and program a key took only 30 min I was in and out! Amazing service!!! Thank you Carlos and Kenny so much! and out! Amazing service!!! Thank you Carlos and Kenny so much! More
No problems everything went well. The tire pressure light came on I was losing air in the left tire I drove in the and was very happy they took me in with no appointment Matt Crane was The tire pressure light came on I was losing air in the left tire I drove in the and was very happy they took me in with no appointment Matt Crane was the advisor and took care of the problem I might not have made it home without the tire going flat. More
Poor Results as usual Arrived at dealership @ 7:45 , 2nd in line 8am app't. Had my Appointment sheet printed out and window part way down. GREETED by Roll the window dow Arrived at dealership @ 7:45 , 2nd in line 8am app't. Had my Appointment sheet printed out and window part way down. GREETED by Roll the window down can't speak through glass. I was trying to shield myself from him, I was also wearing mask. Got out signed paper went to waiting area. After about 45 mins I see my car outside... waited another 20 mins so decided to go ask ask what was up. Oh I'll get your paper work. Went to my car and left.. about 6 miles down rt 1 I looked up at my windshield to see sticker. Date was 10/7/2020 or 149,009 . Since I only had 21,221 miles didn't seem quite right. Turned around went back. Saw the Ser. Mgr. Oh he said we are real busy. So I said goodbye. This is the 3rd time in my 4 visits that they have screwed up the mileage recording twice on windshield and once on paperwork. On another previous visit I went for a remote starter installation, came and got me and saw i had a PM visit performed, Had to take it back into shop again. Needless to say I will never purchase another vehicle at Boch or ever return. More
Excellent job , very satisfied , I have 2015 car with extended warranty, most of the services was covered, I wouldn’t be happier, thankful for the services extended warranty, most of the services was covered, I wouldn’t be happier, thankful for the services More
Better service Angel Pimentel was great and deserves a raise! The week prior I did not need an appointment but came in the following week to a new appointment system Angel Pimentel was great and deserves a raise! The week prior I did not need an appointment but came in the following week to a new appointment system. I was told by someone whom I stopped that it would be at least 2.5 hrs for an oil change, and I needed breaks done, which would mean I would be there forever. All praises to God for me Angel took over. I asked if it was better to come back the following day. He told me not worry and that he would get me out in a couple of hours. 1.5 hours later I was paying for my service and leaving. Thanks Angel! More