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Nucar Toyota of Norwood - Service Center

Norwood, MA

4.0
1,531 Reviews

1,531 Reviews of Nucar Toyota of Norwood - Service Center

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May 11, 2020

This past visit was great. We needed to have both our vehicles inspected and one needed an oil change. Service was fast and the department seemed to have precautions taken for COVID-19. More

by GAVINKA
Recommend Dealer
Yes
Employees Worked With
David Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Nucar Toyota of Norwood responded

Thank you GAVINKA for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had such a great visit with David and our team, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 11, 2020

Good customer service given, patient and understanding. That I appreciated. Keep up the good customer service, we need it in a stressful, uncertain environment these times More

by DAMADAK
Recommend Dealer
Yes
Employees Worked With
David Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Nucar Toyota of Norwood responded

Thank you DAMADAK for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had a wonderful visit with David and our team, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 11, 2020

First of all Your customer service representative is the best in the world. Central Kia service department customer app phenomenal entered and Final your auto mechanic maintaining people are the finest I lo More

by Wrightw143
Recommend Dealer
Yes
Employees Worked With
Jason Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Ousmane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Majed Abdalla, David Demosthene, Theresa Awad, Menny Mitoulis
May 13, 2020 -

Nucar Toyota of Norwood responded

Thank you Wrightw143@gmail.com for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had a great visit with our service team, I will be sure to pass along your message. If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 11, 2020

My car was done exactly in 1 hour which is perfect for me. I give a 5 star to boch Toyota. I’ll recommend my friends to buy cars there More

by evensb11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tu
May 12, 2020 -

Nucar Toyota of Norwood responded

Thank you evensb11 for your review and recommendation! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so pleased to hear that Jack and our team took such great care of you, I will be sure to pass along the message! If you need anything further, please feel free to reach out. We look forward to seeing you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 10, 2020

Came to cut and program a key took only 30 min I was in and out! Amazing service!!! Thank you Carlos and Kenny so much! More

by Angela
Recommend Dealer
Yes
Employees Worked With
Carlos Rovira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Lopez
May 12, 2020 -

Nucar Toyota of Norwood responded

Thank you Angela for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had such a great visit with our team, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 09, 2020

No problems everything went well. The tire pressure light came on I was losing air in the left tire I drove in the and was very happy they took me in with no appointment Matt Crane was More

by JGPETRO166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenord G, Matt Crane
May 12, 2020 -

Nucar Toyota of Norwood responded

Thank you JGPETRO166 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that Matt and our team took such great care of you, I will be sure to pass along the message. If you need anything further, please feel free to reach out! We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 08, 2020

Matt was a great help. Was not happy with Toyota for not warranting the work this. I’ve traded in for a new Acadia. Toyota lost a customer. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Matt Crane
May 12, 2020 -

Nucar Toyota of Norwood responded

Thank you Paul for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had a wonderful visit with Matt, I will be sure to pass along the message! I'm sorry to hear that Toyota did not accept the work under their warranty, I'm sure it was explained to you that any warranty work must be accepted by the company and the dealership has nothing to do with it being accepted or not. If you have any questions, please feel free to email me at jcostello@boch.com. We hope to see you here again, take care. Jessica Costello Customer Relations Manager Boch Toyota

May 08, 2020

Poor Results as usual Arrived at dealership @ 7:45 , 2nd in line 8am app't. Had my Appointment sheet printed out and window part way down. GREETED by Roll the window dow More

by DONCURLEYBSAP
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020

Excellent job , very satisfied , I have 2015 car with extended warranty, most of the services was covered, I wouldn’t be happier, thankful for the services More

by RMMMAR
Recommend Dealer
Yes
Employees Worked With
Carlos Rovira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yves Redon
May 12, 2020 -

Nucar Toyota of Norwood responded

Thank you RMMMAR@AOL.COM for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that our team took such great care of you, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 08, 2020

Better service Angel Pimentel was great and deserves a raise! The week prior I did not need an appointment but came in the following week to a new appointment system More

by MUNAHMANLEY83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Nucar Toyota of Norwood responded

Thank you MUNAHMANLEY83 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had such a great visit with Angel, I will be sure to pass along the message. If you need anything further, please don't hesitate to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

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