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Nucar Toyota of Norwood - Service Center

Norwood, MA

4.0
1,531 Reviews

1,531 Reviews of Nucar Toyota of Norwood - Service Center

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May 07, 2020

The service advisor was very friendly at the check in and when the service was done explained what was done and the outcome. The time involved was very quick More

by NOELPINO4
Recommend Dealer
Yes
Employees Worked With
Kevin Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Nucar Toyota of Norwood responded

Thank you NOELPINO4 for your review. We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had a wonderful visit with Kevin and our team, I will be sure to pass along the message. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 07, 2020

25k check, sticker and airbag recall Everyone was excellent. I dealt with Kevin Dasilva. He was exceptional. A pleasure to deal with. I had worked with Kevin the last time I had servic More

by S2BARNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Nucar Toyota of Norwood responded

Thank you S2BARNER for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you've had two great visits with Kevin, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 07, 2020

Angel was wonderful with me. He was a good employee. Very kind and smart. Next time I would like to see him again. Thanks a lot. You are a true angel. More

by TAYMARLOR8
Recommend Dealer
Yes
Employees Worked With
Angel Pimentel
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Nucar Toyota of Norwood responded

Thank you TAYMARLOR8 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had such a wonderful visit with Angel and our team, I will be sure to pass along the message! If you need anything further, please feel free to reach out. We look forward to seeing you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 06, 2020

The staff was great, a pleasure to work. The service was excellent and the waiting room was clean. Thank you very very much. Bon appetit. More

by PHIL64
Recommend Dealer
Yes
Employees Worked With
Idk
May 08, 2020 -

Nucar Toyota of Norwood responded

Thank you PHIL64 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased that you had such a great visit with our team, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 05, 2020

when my car starts a message appears to check my alternator. my car still has a warranty. I had to pay $ 136 just to say that this is normal. absurd More

by pedro
Recommend Dealer
No
Employees Worked With
Angel Pimentel
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Thank for the jump to get to you. Thank you for your service in such a different time. Was not disappointed as always again thanks for working me in without actual appointment. More

by MARTHAMAROUN
Recommend Dealer
Yes
Employees Worked With
Kevin Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Nucar Toyota of Norwood responded

Thank you MARTHAMAROUN for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had such a great visit with Kevin and our team, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 05, 2020

Bad customer service. I was so piste of when I brought my car for service. That representative did not know how to treat customers. He didn’t show no respect for clients. More

by Josh
Recommend Dealer
No
Employees Worked With
Larry Dulski
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Kevin was a rock star. He was on point. Very accommodating and beyond professional. He will be ouR “go to” indefinitely. he is a must! More

by KAPLANHAMILTONTEAM
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Nucar Toyota of Norwood responded

Thank you KAPLANHAMILTONTEAM for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so pleased to hear that you had such a great visit with Kevin, I'll be sure to pass along the message. If you need anything further, please feel free to reach out. We'll look forward to seeing you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 05, 2020

Early arrival prompt attention fast service very happy. Service Tech was very responsive and explained all they did to the vehicle. Waiting room seemed clean and gloves and hand sanitizer nice touch. More

by DDIMARE1
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Nucar Toyota of Norwood responded

Thank you DDIMARE1 for your review. We appreciate you taking the time to share your experience with us at Boch Toyota. I'm pleased to hear that you had a great visit with Kevin and our team, I will be sure to pass along the message. If you need anything further, please feel free to reach out. We hope to see you here again, take care! Jessica Costello Customer Relations Manager Boch Toyota

May 04, 2020

Excellent customer service in COVID time. Felt safe and taken care of. I was nervous about coming in but felt comfortable at both drop off and pick up of my vehicle for service. More

by TRAC1ECHARLAND
Recommend Dealer
Yes
Employees Worked With
Carlos Rovira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Nucar Toyota of Norwood responded

Thank you TRAC1ECHARLAND for your review! We truly appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that you had a great visit with our service department, I will be sure to pass that along to our team. If you need anything, please feel free to reach out! We hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

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