
Nucar Volkswagen of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Dealership Just purchased a 2015 Volkswagen Jetta. They provide no pressure and got car for a great price. Tom Kent and Rob were very professional and look forwa Just purchased a 2015 Volkswagen Jetta. They provide no pressure and got car for a great price. Tom Kent and Rob were very professional and look forward to dealing with them in the future. Thank you again! More
Great Service Easy to reserve time on the site. You'll be taken care of as soon as you arrive. I choose to wait while car been served. Waiting time was short than I Easy to reserve time on the site. You'll be taken care of as soon as you arrive. I choose to wait while car been served. Waiting time was short than I expected for the 70k service. Reasonable price. when it's done I was explained the result and concern/suggestion from the technician. Well, process is similar as with other VW dealers but feel it is more smooth and natural here. One interesting highlight is that they also send me a short video for the inspection/service of my car. After service my best average consumption climbed from 30 to 35 MPG. More
Went in for Service to a having to buy a vehicle I set up service to be performed on my 2010 Jetta with asking for everything to be looked at and to call me back with a price/ issues. Sam the Service I set up service to be performed on my 2010 Jetta with asking for everything to be looked at and to call me back with a price/ issues. Sam the Service consult had called me back and was so extremely nice, caring and understand of the matter. When the news was very shocking that that car had a lot of issues and the expense to get fix it was almost not worth it. Sam was extremely friendly and understanding with what was going thru my mind and was speaking to me as a friend and did not pressure me into anything and even made me laugh while a lot was going thru my head. After everything I had asked Sam to reach out to a sale rep to see what my car would be worth if I was to trade it in while I called a few people. While waiting I received a text that a sale rep would be reaching out to me. Within minute I had received a call from Tony who would inform me what my car is worth and asked me what I wanted to do. I made the decision that it was best and safer for me to look into a vehicle. I had asked Tony to look into what was available to me with a certain price; style and drive that I would be there at 430 after work. When I got there was a car ready and Tony was there right away to assist. We sat down went over numbers when Nelson came over to assist with some things and to help me in every way with pricing and getting the best vehicle and also confirming that I did not go over my budget. Tony then confirmed everything bought me to the other vehicles that we all had discussed , showing my all the little details which I really loved as sometimes those are over looked upon purchasing . Upon deciding on my car I sat down with Rob who was making the “worst” part of buying a car(the Financial part) the best part. The system was down and there where issue regarding other warranty matters, where Rob was very Friendly and accurately informed me of everything. I arrived to the dealership at 430 PM and was home by 7PM that night with my new vehicle. The way they had make a much unexpected purchase an amazing experience I am extremely grateful. I had to arrive back to the dealership the next day to get my registration and was greeted all around from everyone. I would 10000% recommend buying a vehicle from them! More
Great service Brian was great to deal with as was the rest of the staff! Very helpful and explained the process clearly. Would recommend as a friendly dealership. Brian was great to deal with as was the rest of the staff! Very helpful and explained the process clearly. Would recommend as a friendly dealership. More
Easy to wok with! Came from New Hampshire to buy a used car that I had been looking for for some time. The dealership's description was accurate and the car presented a Came from New Hampshire to buy a used car that I had been looking for for some time. The dealership's description was accurate and the car presented as described. Brian helped make the purchasing process easy. He was good at communicating throughout the process and kept us updated on the car's status. Car arrived at our home clean and ready to drive! More
Best salesmanship This place was so helpful the salesman was great he we felt like he looked at all our need and he make sure he got us the best car and the best deal h This place was so helpful the salesman was great he we felt like he looked at all our need and he make sure he got us the best car and the best deal he was so patient and persistent I would recommend buying from Scott Santos if you want a salesman that really cares More
Easy in & out experience on new lease After doing some homework ahead of time to find a good deal on a new Passat lease, the VW Gallery was fast to respond and answer all my questions. Wor After doing some homework ahead of time to find a good deal on a new Passat lease, the VW Gallery was fast to respond and answer all my questions. Working with Brian was easy and he was able to get me in and out of the showroom with a new Passat at a good price. I'm happy with the service and sales process and would recommend. More
Efficient, thorough, timely We went in with a goal in mind. Toni my greeted us at the door and immediately got down to business. He worked out the details of our trade in and was We went in with a goal in mind. Toni my greeted us at the door and immediately got down to business. He worked out the details of our trade in and was reasonable and thoughtful with his insitial offer as well as our counteroffer. He has us in and out of the dealership within 2 hours of arrival and we were able to take home the car we wanted right out of the show room. More
Replace brake pads and roters Yulissa is always excellent.......she always remembers my name. However.......... my appointment was at 9am didn't get any information about m Yulissa is always excellent.......she always remembers my name. However.......... my appointment was at 9am didn't get any information about my car until 1pm What is the use to make an appointment if your mechanics take 4 hours to look at your car.to determine what my car needs?? More
Good customer service The customer service I received was effective and efficient. I was very satisfied with how quickly my vehicle was returned to me. As always, my vehicl The customer service I received was effective and efficient. I was very satisfied with how quickly my vehicle was returned to me. As always, my vehicle was very clean when done, and I like that. More