Nucar Volkswagen of Norwood

VW Gallery 👍🏾👍🏾👍🏾 This was my 2nd visit to this dlrshp for lack of service elsewhere. Service advisors are very informed on the products they sell and service and are v This was my 2nd visit to this dlrshp for lack of service elsewhere. Service advisors are very informed on the products they sell and service and are very helpful in the decision making process if you’re ever in a bind financially. They’re pleasant, understanding and are there to help. If I keep my vehicle and/or purchase another VW, I will always return to this location for service. More

Short visit to determine deferred maintenance project cost I appreciated the team's diligence in assessing what options were for fixing a couple of longstanding issues on my vehicle. Having moved from Califor I appreciated the team's diligence in assessing what options were for fixing a couple of longstanding issues on my vehicle. Having moved from California to Massachusetts, I wanted to be sure my 2009 CC would do well through the snow and salt this winter. I got to see what was going on underneath the car up on the rack so we could figure out how to proceed. Honest, helpful professional team! More

Purchase of new car Very good customer service and easy purchase process. Tony provided red carpet service to us and made us feel welcomed all the time. Thank you!!! Very good customer service and easy purchase process. Tony provided red carpet service to us and made us feel welcomed all the time. Thank you!!! More

Great customer service from start to finish YOu never know what quite to expect when you bring in your car for servicing. VW Gallery was great. Curteous, helpful, responsive. They promised a YOu never know what quite to expect when you bring in your car for servicing. VW Gallery was great. Curteous, helpful, responsive. They promised a time and they stuck to it. When the service was going to take longer, they called to inform me. The manager even came to pick me up via the Courtesy Vehicle. More

The worst ever General manager needs to take a class on customer service! Would not recommend this dealership to any one! Have told many people to stay away from thi General manager needs to take a class on customer service! Would not recommend this dealership to any one! Have told many people to stay away from this place More

Great service. Team helped to explain technical issues. Refreshments, Snack arrangements good enough for 1-hour wait time. One star is missing, as mine consumed almost 3 hours. Refreshments, Snack arrangements good enough for 1-hour wait time. One star is missing, as mine consumed almost 3 hours. More

Found the car I wanted! I had a great experience when I was there working with all of the associates. I ended up waiting a bit longer than expected, but I was taken care of I had a great experience when I was there working with all of the associates. I ended up waiting a bit longer than expected, but I was taken care of with professional and kind service. They got me the car I wanted quickly. More

Nice people, good service I got there early and was able to be taken care of immediately. It took a bit longer than I had but there is a comfortable waiting area where can read I got there early and was able to be taken care of immediately. It took a bit longer than I had but there is a comfortable waiting area where can read or watch tv, very nice! More

Excellent Service Department Simply put, I would not take my Jetta anywhere else! Yulissa is exceptional in all areas of the service experience, from making an appointment to del Simply put, I would not take my Jetta anywhere else! Yulissa is exceptional in all areas of the service experience, from making an appointment to delivery of the finished work, and follow through all along! More

Customer service was outstanding . There were a few customers ahead of me, but John made it seem as though I was the only one he was focusing on. Time for service was quick and the . There were a few customers ahead of me, but John made it seem as though I was the only one he was focusing on. Time for service was quick and the car is always returned clean. Outstanding. More