Nucar Volkswagen of Norwood - Service Center

Brought car in for front end alignment, car now drives at a slant. I have to turn the wheel to the right to drive straight. No urgency to fixing the issue either when I called to ask. a slant. I have to turn the wheel to the right to drive straight. No urgency to fixing the issue either when I called to ask. More

Awful experience from start to finish. No communication and a complete lack of respect for my time. Awful waiting area, too. No communication and a complete lack of respect for my time. Awful waiting area, too. More

Went in to get my turbo replaced. The instal went smooth but they removed a aftermarket turbo inlet that was installed. Not sure why. Now I need to pay another shop to get the part re The instal went smooth but they removed a aftermarket turbo inlet that was installed. Not sure why. Now I need to pay another shop to get the part reinstalled. More

It was an expensive repair that I wasn't anticipating. A disappointment more with VW quality than the dealership. The technician didn't reset the oil change warning display. Otherwise I would have rated a A disappointment more with VW quality than the dealership. The technician didn't reset the oil change warning display. Otherwise I would have rated a 5 More

The most caring dealership we have ever dealt with thank you Great job by all! you Great job by all! More

Nucar Volkswagen of Norwood underwent an impressive upgrade of its waiting area! It boasts a more spacious atmosphere and the waiting area is now in the center of the dealership. Very comfortable! upgrade of its waiting area! It boasts a more spacious atmosphere and the waiting area is now in the center of the dealership. Very comfortable! More

I had a terrible experience at this dealership they don’t care for their customers I purchased a vehicle 3 months ago and my battery on the car stopped working and they were charging me 450 to replace with a care for their customers I purchased a vehicle 3 months ago and my battery on the car stopped working and they were charging me 450 to replace with a new battery for a new car never going back ever again More

Made process quick and easy. Good follow up Kept in touch while car was being registered and inspected Good follow up Kept in touch while car was being registered and inspected More

They kept my vehicle for three days. I had to constantly call to get updates. I was told I would be called back and never was. I had to constantly call to get updates. I was told I would be called back and never was. More

Service was amazing and very helpful and efficient. Got the car back to me in a timely manner. Got the car back to me in a timely manner. More