Nucar Volkswagen of Norwood - Service Center

Excellent Service I brought the car in for a recall and they were still so wonderful. I got the car wash and vacuum and it was only a recall. The only thing, I do hav I brought the car in for a recall and they were still so wonderful. I got the car wash and vacuum and it was only a recall. The only thing, I do have to point out, the hood was left ajar. I noticed once I arrived to my destination and it wasn't the end of the world. But even though it is top notch, you always have to pay close attention. More

Oil change and second key, I was in for an oil change, took a little longer than I expected, but when I made that appointment I asked that my second key be ready, 7 months later I was in for an oil change, took a little longer than I expected, but when I made that appointment I asked that my second key be ready, 7 months later I still don’t have it. Not too happy about that. I don’t like have one key to my new car More

Service My car had a small issue and they handled it extremely professionally and quick!! No other dealership around that gives you the type of customer servi My car had a small issue and they handled it extremely professionally and quick!! No other dealership around that gives you the type of customer service this team does! More

excellent services The job has been do perfectly. People at VW Gallery are always very helpful and friendly . Professional services! Excellent! Thank you very much for a The job has been do perfectly. People at VW Gallery are always very helpful and friendly . Professional services! Excellent! Thank you very much for all your help! More

That was easy! Great service! There was a Technical Service Bulletin out there for a problem with my VW and Volkswagen Gallery helped me within one day (Parts ordered, delivered,in There was a Technical Service Bulletin out there for a problem with my VW and Volkswagen Gallery helped me within one day (Parts ordered, delivered,installed). I called another dealership regarding the same issue before, and they acted like they never heard about the TSB and did not want to help. I am glad that the service advisers are knowledgeable here -- Thanks Yulissa and Samantha! More

4 New Tire Change & Alignment Samantha was absolutely fantastic, very professional, courteous, friendly, and knowledgeable. More importantly, she’s very patient. Yulissa initiall Samantha was absolutely fantastic, very professional, courteous, friendly, and knowledgeable. More importantly, she’s very patient. Yulissa initially quoted me out, she was great too. More

Great!! Great service! Fast and well done. The people are very helpful! Sam did a great job. The car was nice and clean. The valet did a nice job!! Great service! Fast and well done. The people are very helpful! Sam did a great job. The car was nice and clean. The valet did a nice job!! More

Exceeded expectations They were really helpful. Samantha is great. I have worked with her before. The shuttle guy is great too. I have nothing but good things to say ab They were really helpful. Samantha is great. I have worked with her before. The shuttle guy is great too. I have nothing but good things to say about this place. More

Oil Change First time having an oil change at a Volkswagen dealership. The people were nice and the place looks professional. Nice waiting are also. Was happy First time having an oil change at a Volkswagen dealership. The people were nice and the place looks professional. Nice waiting are also. Was happy with the visit and work done. Thanks, Bob More

they do great work everytime Have used this VW dealer for over 40 years and was never disappointed with their work nice people very happy with their service and recommend all the Have used this VW dealer for over 40 years and was never disappointed with their work nice people very happy with their service and recommend all the time More