Peter Z. was our salesman and we couldn’t have been more satisfied with how he managed our deal. He was organized, polite, funny, professional, and knowledgeable. Though we had some information about many of the vehicle specs and had already driven it, Pete provided the highest level of technical knowledge about the car’s features, from mechanics to electronics to storage, which we appreciated. He informed us about features never brought to our attention by other dealership salespersons. I respect people who know their product in such a thorough manner and enjoy teaching you about it. As a consumer, this makes me more comfortable with saying “yes” to a purchase. We basically purchased a car in under an hour, including the drive—that’s how easy they made the process. Thanks Nutley Kia!
We visited 4 other dealerships in different parts of the state only to be disappointed by bait and switch tactics, high dealer mark-ups, pressure to buy add-ons that we were not interested in, and phony conversations just to earn our business. We were in no rush to purchase, so we figured that we would play this game and keep searching for the dealerships in NJ and PA who were willing to offer us a fair deal—that would be the one who would earn our money.
Just to give you some perspective, let me mention that we live in Cherry Hill NJ which is roughly 1.5 hours from this dealership. Hands-down, we would travel back here to work with Pete and this team for our next car purchase in a heartbeat, no questions asked!
From our initial contact via phone and text with the dealership, they addressed our concerns before even coming in. The no-nonsense pricing they promised us on the phone is exactly what they delivered. Trust me from our recent experience, this is not the norm. These folks are not your typical “car salesmen” that everyone wants to avoid. They present themselves in a genuine, laid back, friendly, and professional manner.
Thanks Theresa Granata, for getting the ball rolling :)) Thanks Tony DeNivo, (dealership manager), for making us feel at home from the moment we arrived. Thanks Daniel for fast and efficient financing. Most of all, thank you Pete Zeitler for taking such good care of us and doing a stellar job in managing our purchase from beginning to end!
We walked away with a great vehicle, at a price that made sense for us, and we couldn’t be happier. Who knew buying a car could be so effortless?!