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Nutley Kia

Nutley, NJ

4.9
2,502 Reviews

66 Washington Avenue

Nutley, NJ

07110

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Showing 2,502 reviews

June 29, 2018

No games, no nonsense, just great service Nutley Kia was recommended to me by Kia Motor Finance as my lease was ending and the dealership where I leased it had closed just months after I got m More

by AmandaC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Brown, Tony DeNivo Sr., Will Mossey
Jun 29, 2018 -

Nutley Kia responded

We appreciate your thoughtful comments. We like to have fun but do not feel the games other play are appropriate. You're welcome for the great service. Enjoy and drive safely. Sincere regards, Anne and Jim Russomano, Owners Nutley Auto

June 29, 2018

Great experience! I told my salesperson outright that I had no intention of buying a vehicle that day. He chuckled and said, “We have great deals, so we will see.” To m More

by Jlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco Buongiorno, Kyle Brown
Jul 07, 2018 -

Nutley Kia responded

Jlaw When we first began reading your review we were concerned that we may have applied too much pressure. Upon completion we so much appreciate your thoughtful comments and a validation about how we do business -- unlike many, many other dealerships. Please enjoy your new Nutley Auto Kia. Anne and Jim Russomano, Owners Nutley Auto

June 27, 2018

Traded in current lease Both James and Francesco met my needs, more than expected. I left out today with a brand new car, no money down! Excellent customer service! More

by TG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Russomano, Francesco Buongiorno
June 27, 2018

As always a tradition of excellence This is now my fourth car from nutley kia Jim Annie and there staff from sales to finance To service a cut above the rest A special thanks to To More

by Bob 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Ribeiro, Jim Russomano, July Mendoza, Tony DeNivo Sr.
Jun 29, 2018 -

Nutley Kia responded

Bob and Cathy CONGRATULATIONS and thank you for #4. You are going to love the Cadenza. We appreciate your loyalty and you business in all departments. Drive safely!! Anne and Jim Russomano, Owners Nutley Auto

June 26, 2018

Very Reliable..... People Friendly Office This is my second visit since I’ve leased my vehicle. I’ve had a great experience coming to this location and would travel even farther to get excelle More

by Tav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name and I don’t have my print out in front of me
June 25, 2018

Trying To Force Coverages Not Required By Law Needed a car & thought I would try this location out. Dealing with Carmen (BDC) was a pleasure & they tried to work out a deal for me. Only problem wa More

by Stanner85302
Customer Service
Recommend Dealer
No
Employees Worked With
Kyle Brown
Jun 28, 2018 -

Nutley Kia responded

Mr. Perez, Thank you for your feedback and we are so sorry to hear you are unhappy with your experience with Nutley Kia. We know buying a new car can be stressful and complicated, and our goal is to try our hardest to make the situation simple for every customer. After looking into the situation, we did discover that all conversations with Kyle were made over the phone and you were not present at the dealership at that time. When talking dollars and cents, things can become a little complex on the phone, so we apologize for any confusion. We would love to find a solution for you and get a better idea of what happened, so please feel free to reach out to me so we can discuss and get everything sorted out accordingly. I can be contacted at jim@nutleyauto.com or 973-667-0500. Hope to speak to you soon, Jim Russomano, Owner

June 23, 2018

Nice atmosphere Nice atmosphere, felt like a family . Loved the car and loved how they took their time finding me the perfect car for me . Good experience More

by Emani123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July Mendoza, Brient Guilbe
June 17, 2018

Amazing Experience I cannot say enough great things about The Nutley Kia Auto location. I had previously went to a Kia dealership in queens and had such a stereo typical More

by Tortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Ed., Scott Krepps
Jun 19, 2018 -

Nutley Kia responded

Tortiz Thank you for recognizing why Nutley Auto Kia is so different than other dealerships. Our staff strives everyday to be different because customers deserve to be treated in a positive and respectful manner -- why should you? We so appreciate your business - send your friends and family from NY to see us -- it will be worth the trip. Thank you !! Anne and Jim Russomano, Owner Nutley Auto Kia

June 17, 2018

Best of the Best There is not much to say other than Thanking this amazing team for making possible what I though was impossible you guys have made my life easier. Tha More

by MRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July Mendoza, Francesco Buongiorno, Anthony Deltufo, Kyle Brown, Tony DeNivo Sr., Brient Guilbe
Jun 19, 2018 -

Nutley Kia responded

MRR We enjoy making the impossible possible. Thank you for recognizing our staff and for your thoughtful feedback. The Optima is a great car -- enjoy and drive safely! Anne and Jim Russomano, Owner Nutley Auto Kia

June 16, 2018

A Nutley Kia 'Soul' mate! I've decided to buy my latest, leased Soul! Why? Because it's EVERYTHING!! It's reliable, economical, user-friendly for someone 5' 2" , roomy, comfort More

by Green-eyed Hamster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
And Ed in Finance! If I left anyone out, my sincerest apologies, and Thanks!!!, Jim Russomano, Kyle Brown, Tony DeNivo Sr., Will Mossey
Jun 19, 2018 -

Nutley Kia responded

Green-eyed Hamster Welcome to the family!! Love you r comments and appreciate your review. Continue to enjoy your Soul and drive safely. Anne and Jim Russomano, Owners Nutley Auto Kia.

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