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Nutley Kia

Nutley, NJ

4.9
2,502 Reviews
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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66 Washington Avenue

Nutley, NJ

07110

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Showing 2,502 reviews

September 01, 2017

Excellent My experience here was unbelievable I will recommend anyone to come here and buy a vehicle. So Happy with my new car🤗🤗 THANK YOU!!!!! Love it!! More

by Mywifey22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ruvo
Oct 23, 2017 -

Nutley Kia responded

My: Fantastic. Enjoy and be safe. Thank you for the recommendation. Much Appreciated, Jim Russomano, Owner Nutley Kia

August 30, 2017

Exstatic The Reps. Michael Ruvo And Tony Denivo went beyond to make sure I was satisfied with my purchase of my automobile from Nutley Kia . I strongly will re More

by Juanpena891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Denivo, Michael Ruvo
Oct 23, 2017 -

Nutley Kia responded

Juan: Thank you so much. It;s customers like you that make us do what we do the car buying experience should be pleasant -- and we strive to make that happen. Sincere Regards, Jim Russomano, Owner Nutley Kia

August 29, 2017

Great experience! Michael was very easy to work with. Her explained all the info very well and got us in and out quickly. I love this Kia dealership! More

by Kim S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gruzinski, Michael Ruvo
Oct 23, 2017 -

Nutley Kia responded

Kim: And we love you too. We try to make this a fun and respectful experience and feel we do a better job than most of our competitors. We greatly appreciate you comments and you business. Sincerely, Jim Russomano, Owner Nutley Auto

August 26, 2017

Great customer service We are very satisfied overall. The employees are very helpful and friendly. They took care of us as soon as we walked through the door. I would hig More

by Debbie17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Zeitler
Oct 23, 2017 -

Nutley Kia responded

Debbie: Thank you for your high recommendation and, more importantly, for our business. Enjoy your New vehicle! Regards, Jim Russomano, Owner Nutley Kia

August 25, 2017

Awesome customer service...no stress purchase! I wanted a specific car at a good price without drama or stress and I was ABUNDANTLY happy that they made this a fun experience with zero negativity!! More

by Kiakar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ruvo
Oct 23, 2017 -

Nutley Kia responded

kiakar: We do all we can o make this experience fun for you -- and for us. There is no reason for stress when buying a vehicle. It's all about building trust and relationships. THANK YOU! Jim Russomano, Owner Nutley Kia

August 24, 2017

Very informative very patient and honest Great guy to go to go to he will explain everything and will help u Tru the process got me a car zero down ! He is cool and understanding More

by Jose Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ruvo
Oct 23, 2017 -

Nutley Kia responded

Jose: Thank you for working with Mike and Nutley Auto. We take pride in the way we conduct business and appreciate that you recognize that. Enjoy your new vehicle and drive safely. Jim Russomano, Owner Nutley Auto

August 19, 2017

Mike Ruvo was great to work! Loved my experience here. Mike was honest answered my questions was patient. He didn't push like other car salesman and let us come to a perfect choic More

by Seema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ruvo
Oct 20, 2017 -

Nutley Kia responded

Seema: Thank you for recognizing our approach to the buying process -- it should be as positive as you stated -- that is our expectation. Thank you so much! Jim Russomano, Owner Nutley Kia

August 19, 2017

Honest place A real honest dealership, very helpful and knowledgable. Test drive was smooth, no problems at all. Definitely the dealership to come to if youre look More

by Chris93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ruvo
Oct 20, 2017 -

Nutley Kia responded

Chris: Thank you for your business and for your candidate review. We are VERY proud of the way our staff conducts itself. We happen to be in an industry that has a terrible reputation and want to make certain we are respectful and honest -- not common in this industry. Sincerely, Jim Russomano, Owner Nutley Kia

August 17, 2017

PLEASE READ BEFORE PURCHASING ANYTHING FROM NUTLEY KIA This business practices with no integrity and in general is ethically unsound and overall misleading to its customers. I was coming up to the end of More

by Lisa De Lorenzo
Recommend Dealer
No
Employees Worked With
Jim Russomano, Peter Zeitler
Aug 24, 2017 -

Nutley Kia responded

The Ownership and Staff here at Nutley Kia take tremendous pride in how we conduct ourselves and our business. This is a true family business. Both owners (wife and husband) are directly involved in day to day operations and our staff of 35 employees have a clear understanding that honesty, integrity and customer interaction is our primary responsibility --- every day. Our company growth has been built on repeat and customer referral business. Our staff feels terrible about the situation this customer is in. There was no attempt to deceive our customer in any way. For customer privacy reasons dealership staff does not have access to customer payment records. In the words of a Kia Corporate Customer Service Representative “this was a tragedy of errors because the customer lost track of their lease term. Knowing the reputation of Nutley Kia, Corporate understands this is not a business practice of this dealership. ” Our customer had offered to Kia Corporate to work out a payment plan to handle the deficiencies from their previous lease. Unfortunately, despite their attempts, Kia Corporate does not have the ability to make any changes to an existing contract. We also had extensive conversation with Kia Corporate in an attempt to find a solution to this issue. Never in our history have we had an issue like this. This posting is a complete misrepresentation of how this transaction transpired. Out of respect for customer privacy we will not get into specifics as to what actually occurred with our staff and our Owner – it would be disrespectful and unprofessional to our customer.

August 17, 2017

i lovey Kia We we're out to lunch and we stopped in to take a look...3 days later we have our car! Mike was a great salesman!! More

by Ann marie Aiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ruvo, Michael Ruvo
Oct 20, 2017 -

Nutley Kia responded

Ann Marie: CONGRATULATIONS! Enjoy and be safe!! Respectfully, Jim Russomano, Owner Nutley Kia.

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