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Nutley Kia

Nutley, NJ

4.9
2,502 Reviews

66 Washington Avenue

Nutley, NJ

07110

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Showing 2,502 reviews

August 08, 2017

The more things change the more they stay the same If there ever was an example of how dealerships haven't changed in over 50 years this dealership is it. They play the same old game of "let me check w More

by ronav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Russomano
Aug 08, 2017 -

Nutley Kia responded

ronav: Out of respect for your privacy, I will not go into much detail re your vehicle purchase. Your frustration was completely caused by your inability to produce a registration to transfer out of state plates onto your new vehicle (as you had requested). When you finally told us to forget the transfer and have new plates issued we were unable to obtain your new plates prior to the expiration of you temporary plate. The State of NJ does not allow a us to issue a 2nd temporary plate in this circumstance. We were able to expedite your plates but did no receive them until a week after your 20 day temporary plate. I apologize that you had to go thorough this experience. We always appreciate constructive criticism do whatever we can to provide Best in Class service. In this particular situation there is nothing we could have done to obtain new plates for you prior to the expiration of your temporary plate.

August 05, 2017

The salesman (Michael) felt very honest I came in for an oil change on my current lease but I stopped in and met Michael and asked about my end of lease which is coming up. He was really fr More

by yolyane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ruvo
Oct 20, 2017 -

Nutley Kia responded

Thank You Yo!! Friendly and helpful is our mission. We believe there is no reason the vehicle purchase is experience should be as stressful as it is at most other dealerships. Thank you for working with us AGAIN and AGAIN. Much Appreciated!! Jim Russomano, Owner Nutley Kia

August 03, 2017

Great experience at Nutley Kia My overall experience at Nutley Kia was outstanding. From the moment I walked in to the dealership till the time I left with my brand new car everyone More

by Nancyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Denivo and Scott (he was salesman, didn't get last name)
Oct 20, 2017 -

Nutley Kia responded

Nancy: We so much appreciate your business and comments. Scott's last name is Krepps and he has been a great addition to our team. Please stop by to visit and enjoy your new ride. Jim Russomano, Owner

August 01, 2017

Excellent Customer Service Came in to inquire about your KIA cars. Was greeted immediately and answer all my question. You have very nice workers very attentive. Inform me all t More

by L H02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Ribeiro, Carmen Herrera
Oct 20, 2017 -

Nutley Kia responded

Thank you for the EXCELLENT. We strive to be different and are thankful Nicole and Carmen delivered the "Nutley Experience". Enjoy your vehicle and drive safely. Sincere Regards, Jim Russomano, Owner

July 31, 2017

Amazing people!! They were helpfull and nice people. We went to buy kial soul and we got good offer. Friendly people. Would recommend to others as well!! More

by Deep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Herrera, Peter Zeitler
Jul 31, 2017 -

Nutley Kia responded

Deep: Congratulations and thank you for giving us the opportunity to work with you. Be safe in your new Nutley Kia and please do not hesitate to allow us to work with you in you in our Service Department for your regular maintenance. Sincere Regards, Jim Russomano, Owner Nutley Kia

July 29, 2017

Great dealership My salesperson was pete, helped me with everything and got my car... very friendly people and good customer service, look for pete, nice dealership. W More

by Thebigbozrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Herrera, Peter Zeitler
Jul 29, 2017 -

Nutley Kia responded

The: We appreciate your business and your feedback. Please enjoy your new Nutley Kia and do not hesitate to visit our Service Department for your regular vehicle maintenance. Regards, Jim Russomano Owner Nutley Kia

July 22, 2017

Great family business Bought 3 cars this week! Best salesman ever! The experience was smooth and in a timely manner. All members of the team were friendly, courteous and More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ruvo
Jul 29, 2017 -

Nutley Kia responded

Jo: WOW what a day. You were/are awesome. We appreciate your business and your feedback. Enjoy! Enjoy! Enjoy! Jim Russomano, Owner Nutley Kia

July 22, 2017

Great Experience! Mike was a great person to work with. He answered all of my questions and made the experience enjoyable. This is my family's third car from Mike and More

by Sara Yankauskas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ruvo
Jul 29, 2017 -

Nutley Kia responded

Sara: We are happy to deliver a GREAT EXPERIENCE AGAIN!! Please enjoy your newest vehicle and drive safely. Jim Russomano, Owner Nutley Kia

July 22, 2017

First time buyers We purchased 3 vehicles from Nutley Kia, Mike was a very knowledgeable service representative and straight to the point. The whole process was worry More

by tyank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ruvo
Jul 29, 2017 -

Nutley Kia responded

Tyank: Thank you for your recommendations AND for you purchase of three vehicles. We are proud to service you. thank you Mike for delivering the "Nutley Experience"!! Sincerely Jim Russomano, Owner Nutley Kia,

July 19, 2017

Best Dealer Experience As first time getting into a Lease, Mike was able to answer all of my questions and made feel comfortable to make a decision the same day. He also wen More

by Edisla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ruvo
Jul 19, 2017 -

Nutley Kia responded

Edisla: Congratulations on your purchase (lease) of your new Nutley Kia. We appreciate the opportunity to work with you. Thank you Mike for delivering the "Nutley Kia Experience". Sincerely, Jim Russomano, Owner Nutley Kia

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