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Nutley Kia
Nutley, NJ
2,502 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,502 reviews
March 28, 2017
My First Car On Friday my alternater stopped working, leaving me with having to find a new car, as fast as possible and as soon as possible. As referred by many, I On Friday my alternater stopped working, leaving me with having to find a new car, as fast as possible and as soon as possible. As referred by many, I went to Nutley Kia. I met the owner and a sales rep named Ray. They treated my parents and I like valued customers. Understanding with our concerns, they answered are many questions. Financial Office found us a possibility for low monthly payments, with almost to no downpayments. The staff was attentive to our needs, and have exceeded our expectations. I highly recommend coming to Nutley Kia. Ask for Rey, he will make your experience enjoyable, do to his great sense of humor. More
by Diana Marinheira
Employees Worked With
Jim Russomano, Reynaldo Hernandez
March 25, 2017
Nutley Kia is AWESOME! Nutley KIA provides customer service, second to none! I leased a brand new Kia Niro from Nutley Kia. The customer service was outstanding, the deal Nutley KIA provides customer service, second to none! I leased a brand new Kia Niro from Nutley Kia. The customer service was outstanding, the deal was better than any other dealer could offer and they even provided me with a short term loaner car, to bridge the gap between my previous lease end on a vehicle from a different manufacturer. I would highly recommend Nutley KIA and its wonderful staff. I will certainly return to Nutley Kia for my next Kia. More
by C. Arnold
Employees Worked With
Michael Gibson, Dave Conklin
March 25, 2017
Kikia 😊 Nicole is by far the best sales associate hands down ... She will go to the extreme to make sure you leave a happy customer. BRAVO! Nicole is by far the best sales associate hands down ... She will go to the extreme to make sure you leave a happy customer. BRAVO! More
by ZeeZee
Employees Worked With
Nicole Ribeiro
March 23, 2017
Nicole is SUPER! Nicole is great she made my car buying experience easy and fast! I bought my kia sportage through her 3 months ago and my brother just got a new kia o Nicole is great she made my car buying experience easy and fast! I bought my kia sportage through her 3 months ago and my brother just got a new kia optima from Nicole. I would highly recommend Nutley Kia to all friends and family but most of all to visit Nicole :) WE LOVE ARE SORENTO AND OPTIMA THANK YOU NICOLE :) More
by Amanda tavares
Employees Worked With
Nicole Ribeiro
March 14, 2017
i love it i love this place they are so nice and helpful this is the place to come if u need a car and i love ray and help me a lot today and i love my car i love this place they are so nice and helpful this is the place to come if u need a car and i love ray and help me a lot today and i love my car More
by jazz
Employees Worked With
Carmen Herrera
March 10, 2017
Best place to get a new car.,best sales person there ..nicol Needed to trade my car ...Nicole didn't stop until she satisfied my need for a bigger car that I needed for my family..awesome place..and glad doing b Needed to trade my car ...Nicole didn't stop until she satisfied my need for a bigger car that I needed for my family..awesome place..and glad doing business with them More
by Rickyjr16
Employees Worked With
Nicole Ribeiro
January 06, 2017
Just bought my third Sportage! I just picked up my third Sportage from Nutley KIA. I was looking for a pretty specific package that was kind of hard to find. (An SX, mineral silver I just picked up my third Sportage from Nutley KIA. I was looking for a pretty specific package that was kind of hard to find. (An SX, mineral silver with dark brown interior.) They were great! They found the car and had it ready to go much faster than I thought was possible. The deal could not have been easier. I have another Sportage we bought here and an Audi that was bought elsewhere. These guys are better than the 'prestige' sales and service we get at Jack Daniels Audi! P.S. The new Sportage is AWESOME!!!!! More
by imhavs
Employees Worked With
Cintia, Rey
September 19, 2016
Superficial I walked into this dealership on August 13, 2016 with a good credit score, history and positive outlook on th experienced. But, what I left with was f I walked into this dealership on August 13, 2016 with a good credit score, history and positive outlook on th experienced. But, what I left with was false truths, an overpriced car and a negatively affected credit report. My advice, read all the reviews about a dealership as much as possible, research, and avoid the warning signs. There are some employees that try to uphold a good reputation for the company, but there are others who try to take advantage of what they believe you don't know. More
by Lady6
Employees Worked With
Rey Hernandez, JimRusomano & Karl Barry.
August 18, 2016
BOGUS Exaggeration re Buyout on Lease Bought car off lease and didn't adhere to buyout price on lease agreement. Upped the price by $5,000+ ... needless to say it was for an elderly woman Bought car off lease and didn't adhere to buyout price on lease agreement. Upped the price by $5,000+ ... needless to say it was for an elderly woman and took total advantage of age/gender When questioned about the exburant price gave me some "sales talk" about taxes yadda yadda yadda More
by Dissatisfied 150%
Employees Worked With
John Sweeney
August 13, 2016
Service Department Karl is cheater I bought brand new KIA SORENTO 2015 Black from this dealer on Sept 2014. I bought it from there coz in sales I have my known friends IAN and Joe who c I bought brand new KIA SORENTO 2015 Black from this dealer on Sept 2014. I bought it from there coz in sales I have my known friends IAN and Joe who came there from TENAFLY KIA. 1 time I was at Jones beach and I called service dept. for new brake pads. 1 lady picked up the phone and told me yes they have it and u can come now.Yes now u will think why I didn't called PARTS. But the lady who picked up my phone she talks to some guy when I was put on hold and I think she was talking to a parts guy and said ok U can come and get it. I was happy and drove very fast all the way from Jones Beach to NUTLEY.When I got there as it was saturday. When I got there there were almost no one. Some how met Karl xxxxxxx. He talks to a guy supposed to be parts guy and said he only have brake pads for front wheels. Then I became really pissed!!! I come all the way from Jones Beach driving about 2 hours straight and I got to hear that. I was not asked how long i take to get to Nutley. And Also not informed clearly about the parts whether they have it or not. I was so disappointed. Next Issues is... I recently went to service there to get my steering noise fixed. I clearly mention him the noise on steering and let me know if I have to pay for it. and I also told him if u fix the noise problem on steering. Pls tell me its under warranty or not. But he told me if its only a noise from the steering,then it can be covered.But rather than that he didn't mention any payment that I have to pay. And after half an hour the Karl service guy didn't fixed it but handed me a bill of more than $ 95.00 for only to check the problems.I have my bumper guard on front since after I bought the car. And the reason for steering noise is due to the bumper guard which is 100% not true.If it is because of bumper guard then I heard the noise recently on my steerings. The noises never came since long time after I have bumper attached to the car. Screwed me big time but I told the Karl that Im coming back for this issues($ 95) for charging me without any consent. That time Mr. Jim the CEO was not there. I think he was on vacation. So I told my friends in sales dept. about it and they were very sorry for it. The funniest thing is Karl said he don't care and have no relation to sales dept. How come he said like that? Since they work under the same roof,there should always have connection from the sales to service department and vice versa. If the sales people does their job well and customers are happy then they definitely come their for service.Customer will think they will be informed clearly,honestly and properly treat well in the service. So I urged all the people around and far to be really careful about NUTLEY KIA. I have been screwed by that guy BIG Time. More
by Lobsang
Employees Worked With
Karl service guy
