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Nutley Kia

Nutley, NJ

4.9
2,502 Reviews

66 Washington Avenue

Nutley, NJ

07110

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Showing 2,502 reviews

January 25, 2022

Everyone was wonderful to work with, the whole crew, Chris, Emily, Matt and Theresa! So excited for the new Sorento. More

by Rlkruger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martino, Theresa Granata, Emely Cristina
Jan 26, 2022 -

Nutley Kia responded

Rlkruger Thank you for your business and thank you for working so well with our team. Please drive safely!! Anne and Jim Russomano, Owners Nutley Auto

January 24, 2022

Quick and painless. Based on a lot of research my wife and I knew what we wanted, how much we wanted to pay and Theresa and Ulises got it done for us without any haggle or hassle. Fast forward 4 months l More

by D Yoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Granata, Ulises Contreras
Jan 24, 2022 -

Nutley Kia responded

Yoon Congratulations!!! Thank you for your patience -- that is the way it has been with Telluride. Love your new Nutley Auto Kia and please drive safely. Anne and Jim Russomano, Owners Nutley Auto Kia

January 23, 2022

I had the best experience with Nutley Auto Kia and with Andre and the entire staff. I felt like I was home. Everyone was super friendly and I got the best deal considering this pandemic. More

by Ggomes0915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Theresa Granata, Andre Velez
Jan 24, 2022 -

Nutley Kia responded

Ggomes0915 We appreciate your sincere feedback. Thank you!!! Anne and Jim Russomano, Owners Nutley Auto

January 20, 2022

I purchased a new stinger 2022 and a couple month later got into an accident with the front left wheel hitting a curb. I brought the car back for repairs and had to pay out of pocket. The sales rep that More

by Abdelembaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randle , Andre Velez
Jan 24, 2022 -

Nutley Kia responded

Abdelembaby Out of respect I will keep our reply brief. Your vehicle had excessive damage that was declined coverage by your insurance company due to a wreckless driving charge (damage caused by spinning 360 donuts in a parking lot - caught on film - are not covered by insurance). The initial repairs were completed properly. The vibrations you were experiencing were at 85 miles per hour -- not a speed we would drive any vehicle. All charges are out of pocket due to coverage being declined by your insurance company. Jim Russomano, Owner Nutley Auto

Jan 24, 2022 -

Abdelembaby responded

This dealership failed to see the point of my review. Reading the asinine reply of Jim that the cause of a car accident somehow affects whether your car is properly repaired or not. And if they fail to repair it they will blame it on you even after receiving full payment. After I posted the review Anne called my family members and literally said (when blamed for not properly fixing the car): "We are not the ones doing donuts and going above 35” She also threatened that i take the review down, or I come pickup the car. An astounding amount of unprofessionalism: Calling my family because they are unhappy with my review. Shifting the blame to the customer Straight up lies , You claim that I was doing donuts? And it was caught on film ? That’s xx and made up. Show me the so called “caught on film” ? Because I have the dash cam footage All of that just to hide the fact that: The car shaking when taking a right turn even at 20mph. They tried charging me for a whole new repair with absurd labor charge when this should have been incorporated with the original repair/labor cost. —edit— I also reached out to the better business bureau

January 19, 2022

Experience was fantastic and profesional, I’m grateful with Mr. Ulises because his positivity is priceless he have the tools to be a good sales specialist in cars. And the rest of the guys who run my cred More

by guerreromarko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Ulises Contreras
Jan 20, 2022 -

Nutley Kia responded

guerreromarko Ulises is a true professional - thank you for your feedback and for your business. Please enjoy your new Nutley Auto Kia and drive safely. Anne and Jim Russomano, Owners Nutley Auto

January 19, 2022

Everyone is Extremely friendly, and Andre really helped me to find my dream car! Definitely recommend. More

by Allexms21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Andre Velez
Jan 20, 2022 -

Nutley Kia responded

Allexms21 Congratulations and thank you !! Enjoy and be safe! Anne and Jim Russomano, Owners Nutley Auto

January 19, 2022

Kind and helpful people! My second time getting a car from here. Definitely worth it. More

by Tabbytabs86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Zeitler, Andre Velez
Jan 20, 2022 -

Nutley Kia responded

Tabbytabs86 Thank you AGAIN -- we are grateful for your business. Be well and be safe. Anne and Jim Russomano, Owners Nutley Auto

January 19, 2022

From start to finish Mitch was amazing at helping me find the perfect vehicle for me and my family! More

by Djitaly43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Zeitler, Kyle Brown, Tony DeNivo Sr., Mitchell Goldblatt
Jan 20, 2022 -

Nutley Kia responded

Djitaly43 Great to hear!!! Mitch has been a great addition to our team -- thank you for working so well with him and us. Anne and Jim Russomano, Owners Nutley Auto

January 18, 2022

Everyone was helpful and kind and made the experience of purchasing a car positive. The salesman helped me choose a car that suited my needs. More

by Bcannaroz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Ulises Contreras, Peter Zamora
Jan 20, 2022 -

Nutley Kia responded

Bcannaroz Congratulations and thank you. Please enjoy your new Nutley Auto Kia. Safe driving Anne and Jim Russomano, Owners Nutley Auto

January 18, 2022

I would recommend Nutley Auto Kia dealership to a friend, relative, or even to a stranger. More

by jluzzi48
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Mitchell Goldblatt
Jan 20, 2022 -

Nutley Kia responded

jluzzi48 We appreciate your recommendations -- our business is building with previous customers and their recommendations. Congratulations and be safe. Anne and Jim Russomano, owners Nutley Auto

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