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Nutley Kia - Service Center

Nutley, NJ

2.6
67 Reviews

67 Reviews of Nutley Kia - Service Center

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January 23, 2020

Nutley Kia is the best! Everyone at Nutley Kia is great! Starting with our original leasing Renee and Rey who are so attentive made our experience exceptional to the excelle More

by madelinedellisanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee, Reynaldo Hernandez, Miguelina Guzman, Kyle Brown, Tony DeNivo Sr.
Jan 30, 2020 -

Nutley Kia responded

madelinedellisanti Thank you for being so loyal to our Servcie and Sales Depatments. We greatly appreciate your loyalty and your comments. Please drive safely !! Anne and Jim Russomano, Owners Nutley Auto

January 18, 2020

Nutley Kia service, a nightmare from xxxx. Worst service I have ever experienced in my life. They have zero customer service, their communication is horrible. I have been dealing with nothing but drama for More

by Tmusabeh
Recommend Dealer
No
Employees Worked With
Jim Russomano, Reynaldo Hernandez, Miguelina Guzman
Jan 30, 2020 -

Nutley Kia responded

We apologize that you find our effort to be so horrible. We are attempting to help you with the emergency situation you came to us with. Unfortunately the tire you preferred was backordered locally by Kia Motors.. We provided you with a loaner vehicle to eliminate any further inconvenience. The backordered tire just arrived and we will be calling you as soon as your vehicle is ready. We pride ourselves on the relationships we build in both Sales and Service and regret that we failed to earn your confidence in our effort to help. Regards. Anne and Jim Russomano, Onwers Nutley Auto

December 27, 2019

Service on Telluride Just brought my Telluride in for service. Service performed on time and complete. They even washed the tons of road salt off the SUV and it came More

by lcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Zeitler, Miguelina Guzman
Jan 07, 2020 -

Nutley Kia responded

lcamp Thank you for your loyalty to Nutley Auto. We appreciate your making Nutley Auto your family dealership for Sales and Service. Anne and Jim Russomano, Owners Nutley Auto

September 18, 2019

Great expectations! I, George Roussakis love these guys at Nutley KIA. The y got me into the car I wanted, The Stinger. I thought I would have to settle for a lesser car More

by grthepainter21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Reynaldo Hernandez
Sep 22, 2019 -

Nutley Kia responded

grthepainter21 And we love you! Love the Stinger - GREAT choice. Anne and Jim Russomano, Owners Nutley Auto

October 27, 2018

Top-notch Two car service Bought my wife's Kia Soul in 2014. We've never regretted coming to Nutley Kia. The sales experience was very good and the car is absolutely perfect! J More

by Theharv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana, Reynaldo Hernandez, Francesco Buongiorno
Nov 01, 2018 -

Nutley Kia responded

Theharv Thank you , thank you and thank you for buying from us and for servicing both your vehicles with us. the relationships and trust we build with customers is paramount to how we conduct business. Our Carquest Auto Parts relationship helps us with the servicing of non-Kia products -- please tell your friends. Anne and Jim Russomano, Owners Nutely Auto

September 06, 2018

Satisfying and happy Peter Zietler was a very informative salesman who made my experience with Kia great. Very sociable, knowledgeable and friendly salesman. He made me fe More

by KevinT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Zeitler
Sep 09, 2018 -

Nutley Kia responded

KevinT Thank you for working with Peter and for your business. Enjoy you new Nutley Auto Kia and please drive safely. Anne and Jim Russomano, Owners Nutley Auto

September 01, 2018

Nutley Kia is the best! Nutley Kia was so warm and welcoming and went out of their way to make sure that I could get back to my life while my SUV was out of commission. I can More

by nicshumpert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Mera
Sep 06, 2018 -

Nutley Kia responded

nicshumpert We are so pleased to get you back to life with your new Nutley Kia. Thank you for allowing us to work with you!! Anne and Jim Russomano, Owners Nutley Auto

September 01, 2018

Service Above the Rest!! From the moment i stepped into the service department, i was greeted with big happy smiles especially from my service advisor, Michelle! She was very More

by xixanonymousxix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Ledesma
Sep 06, 2018 -

Nutley Kia responded

FANTASTIC !! Michelle is new to the team and we are so thrilled she joined us. Thank you for your feedback --- and for trusting us with the servicing of your vehicle. Sincere Regards, Anne and Jim Russomano, Owners Nutley Auto

August 18, 2018

Getting ready for inspection I've been having my Sedona serviced here for a few years, and they have always been competent and friendly. This time I brought my Jeep in because I h More

by pel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
there was a new man in the service dept I dealt with this time. He was professional and friendly, too., Anthony Deltufo, Alejandro Mera, Adrianna Cruz
Aug 28, 2018 -

Nutley Kia responded

pel Thank you for your feedback -- and for your business. I will follow-up to verify what needs to be done regarding the check engine light. We are happy you passed inspection. I just want to understand what is involved and the cost of setting the darn light out. Much Appreciated ! Anne and Jim Russomano, Owners Nutley Auto

July 16, 2018

Great tea, Great team, very proffesional always willing to help you to rich you needs in specially Brient to convince my husband and i to get a vehicle that w More

by karipiscis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July Mendoza, Brient Guilbe
Jul 31, 2018 -

Nutley Kia responded

karipiscis Thank you for working with our team. We appreciate your business and wish you an dour family safe driving. Thank you for your business. Anne and Jim Russomano, Owners Nutley Auto

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