O'Brien Honda of Bloomington

Our experience in purchasing a new vehicle (2026 CRV) and trading in our old vehicle at O’Brien Honda went smoothly from start to finish. Jonathan Dawson, our sales person was very patient, attentive and kn trading in our old vehicle at O’Brien Honda went smoothly from start to finish. Jonathan Dawson, our sales person was very patient, attentive and knowledgeable making the whole process quicker and more efficient than previously experienced. We will definitely return to O’Brien Honda and Jonathan for any future vehicle purchases. More

BROCK Miller,sales nice guy worked to get deal right, not allowed to make a decision on his own, always needed to appeal to a higher power, give him5 stars. Business Management, Matt Couch, try's to se not allowed to make a decision on his own, always needed to appeal to a higher power, give him5 stars. Business Management, Matt Couch, try's to sell you everything from a shoeshine to a paint job. I declined all and it seems that I have more faith in the quality and durability of Honda than this dealership. at the point when I declined all a "trainer" asked what I would do if the electronics failed and I had to pay out of pocket. Up to $ 3000. he lowered the price until I agreed to that option. I was over 4hours from home so on that drive i wondered why the electronics weren't covered by Honda. read the warranty manual and those components ARE covered by Honda. I called MR Couch and he agreed BUT he advised that the Honda Warranty is only good for 12 months. I called the number in the warranty booklet and was assured by a Honda rep that Honda warranty was good for 3/36 and that I had been duped into buying an extended warranty that would only be needed after 3/36, NEVER MENTIONED by Couch or the trainer. Left message on Monday for Couch, no reply. called on Tuesday morning and stayed on the line until he finally answered. I gave him the number from the Honda warranty booklet and asked him to verify which one was telling me the truth. said he deserved a day off and would get back to me Thursday(today), yet to be seen. go see BROCK, stay away from that business office. More

Salesman Brock Miller was good, still a little green but was able to work with the higher power to get an acceptable deal. Finance manager was more than a little elusive and had a trainer that was even mo was able to work with the higher power to get an acceptable deal. Finance manager was more than a little elusive and had a trainer that was even more elusive. Talked me into what turns out to be an extended warranty after Honda warranty expires. Had me believing electronics were not covered, wrong. Verified by Honda s untrue. When I called him back he assured me the Honda warranty was only good for 12 months. Once again Honda said that the 3/36 warranty covers Honda electronics. Brock is a good guy. Finance guys less than honest. Go see Brock . Stay away from or reject all the finance guy’s optional coverages More

My wife and I had been searching for a new vehicle for quite a while and decided on the Honda Pilot. Our salesman was Jonathan and made the experience better than we could have ever asked for especially t quite a while and decided on the Honda Pilot. Our salesman was Jonathan and made the experience better than we could have ever asked for especially the usual dread of car shopping. Jonathan was a straightforward person and gave us all the information needed to make the right decision for our family and the best was he wasn’t pushy and wanted us to make the correct choice especially with the cost of new vehicles. I would definitely recommend O’Brien Honda of Bloomington. Everyone there was very respectful. More

We visited Obrien Honda and were warmly greeted by Jonathan the Salesman when we entered. This was our 3rd CRV in 20 years, they last a long time. Jonathan listened to our needs, gave us fair trade Jonathan the Salesman when we entered. This was our 3rd CRV in 20 years, they last a long time. Jonathan listened to our needs, gave us fair trade in and Honda has 1.9% finance so that was a bonus we researched before arrival. Obrien located the car we wanted and in less than a week we have our new 2025 CR-V. The process went better than expected, very streamline and effecient. Thank you Jonathan and Obrien for such great work providing a great Car. More

I took my Honda in for a fuel pump recall and to have my battery/ charging system looked at. After speaking with Mike, my charging issue was repaired and I am confident the fuel pump installation issue w battery/ charging system looked at. After speaking with Mike, my charging issue was repaired and I am confident the fuel pump installation issue will be taken care as well . Thank you Mike and Ryan for your excellent attention to customer service! More

Had an appointment for and oil change. When I pulled in I was told it would be at least and hour and a half. When I said I couldn’t wait that long the advisor said she could see if they co When I pulled in I was told it would be at least and hour and a half. When I said I couldn’t wait that long the advisor said she could see if they could bump me up in line and get it done sooner but it would still be over an hour. What exactly is the point of having an appointment then? Why did I bother showing up on time if they weren’t going to get the work done on time? The cherry on top was the advisor telling me to keep my appointment and get it done in a reasonable amount of time they would have to rush me through. Never going back here. Thought I would try the dealership service with my new Honda but now I’m going to take it where I take all my over vehicles and can get an oil change done right and in less than an hour. More

I have been a customer of O'Brien Honda for many years now. When Honda announced they were reintroducing the Honda Civic Hybrid, I decided to sell my other cars and drive just the one exclusively. I wen now. When Honda announced they were reintroducing the Honda Civic Hybrid, I decided to sell my other cars and drive just the one exclusively. I went to the dealership and met with Johnathan Dawson, a very competent sales professional that I had done business with before. I must say that again, I was not disappointed with the choice on any level. Johnathan saw to my needs by first explaining that I could place a small deposit down to request my personal choices in what I would like to see in the new Hybrid. I made my choices and left him with a small payment and he did the rest. Knowing that he would follow through with all the steps it would take to acquire the new Touring version of the Hybrid, gave me all the assurance I needed to relax and just bid the time needed for Honda to build exactly what I wanted. He kept frequent communication by sending me me the much anticipated texts that kept me aware of each step of the manufacturing process. I counted the days as they passed and in the end, news of the new Civic's arrival to the O'Brien lot, came without incident. Now. a couple of months later, the new Civic is sitting in my garage, just begging to be driven. I love its look and have gotten many compliments on how refined and sporty it looks. The car drives in spirited fashion, and is very capable and comfortable when doing so. I am very pleased. I would like to urge others who may be interested in a new Honda, to seek out Johnathan at O'Brien, and see first hand what he can do for you. He will see to your personal needs and wishes and help you in finding the right match for your budget, and your needs. Owning a Honda is a privilege I enjoy immensely. I know I will enjoy this new ride for many years to come, and I know just who to go to when the time comes for another. The fun will begin again once more the day that day arrives. Thank you to Johnathan Dawson. You are truly an asset to O'Brien Honda. I am so very glad, you are a part of that team. More

Jonathan was great to work with! If you are in the market, make sure to work with him. Made the process smooth and easy. Will buy from him again If you are in the market, make sure to work with him. Made the process smooth and easy. Will buy from him again More

Worked with Jonathan to renew a lease, smooth sailing and excellent communications throughout the process. excellent communications throughout the process. More