O'Brien Honda of Bloomington

Completely Satisfied Jason Goble was our salesman. I called him with some ideas and made on appointment. When we met on Thursday, our schedule was tight and told him he Jason Goble was our salesman. I called him with some ideas and made on appointment. When we met on Thursday, our schedule was tight and told him he only had two hours. Two hours later we walked out with the purchase of a new CR-V. We picked up the vehicle on Monday and have been completely satisfied with our purchase. Can't say enough about the service given to us by Jason and the rest of the staff at O'Brien's. They were so accommodating to our schedule. They have our highest recommendation. A couple weeks later I attended the New Owner's meeting and found it informative and a nice touch. More

Top notch. Polite, friendly. Always on time and provides multiple touch point thru out the process. The water is appreciated. Thank you for your consistency and quality service multiple touch point thru out the process. The water is appreciated. Thank you for your consistency and quality service More

Jason Goble was awesome to work with. He went above and beyond helping us select the perfect SUV. I would recommend this dealership for anyone looking to purchase a Honda. Great place! beyond helping us select the perfect SUV. I would recommend this dealership for anyone looking to purchase a Honda. Great place! More

Great service explained everything they were going to do before they did it took great care of my car like it was the own. Would not hesitate to go back or tell a friend about my experience they also have a before they did it took great care of my car like it was the own. Would not hesitate to go back or tell a friend about my experience they also have a nice waiting room while they service Your car More

Our sakes person was Mark Brumfield. LOVED working with him. There was no pressure put on us. We did buy our CRV from him and are very happy with it. him. There was no pressure put on us. We did buy our CRV from him and are very happy with it. More

Love My Honda This is my 3rd Honda from O"Brien (formerly Brad Barker) Honda.. My salesman Terrance is a wonderful salesperson, trustworthy, honest and just the BE This is my 3rd Honda from O"Brien (formerly Brad Barker) Honda.. My salesman Terrance is a wonderful salesperson, trustworthy, honest and just the BEST. The service department is also great. Anytime I've had a question or issue, they are always there to help. I would never shop ;for a car anywhere else. Keep up the good work everyone. More

Good Customer Care We had both an air conditioner issue (under warranty) and regular maintenance done on the same day. I was promised the car by around noon since we ha We had both an air conditioner issue (under warranty) and regular maintenance done on the same day. I was promised the car by around noon since we had guests coming to our house in the afternoon. After hearing nothing from the dealership by 2:00 PM I called and they said, "Come on in. The paperwork will be done by the time you get here." When I arrived there were two customers' paperwork ahead of mine still uncompleted. The service agent I had worked with was unexpectedly call away due to a family emergency. I imagined being stuck at the dealership another 15-20 minutes with guests back at our house. Julie took charge and told me to take the car and go, and they would mail me the paperwork. Then, she said that for my inconvenience they would forgive the bill for the maintenance items. I said that wasn't necessary--I just need to get back home. She repeated that she would cancel those charges and mail the paperwork to me. That was way beyond what I expected. Shortly after I got home, a man from the dealership came to our house with the paperwork. I didn't have to wait for it in the mail, and for sure the maintenance charges were canceled. This is customer service you don't often see these days. Thank you, Julie. More

First Car Purchase Jason Goble made my first car purchase simple and possible. Jason worked patiently with me so I was able to drive the car I had my eye on for so long Jason Goble made my first car purchase simple and possible. Jason worked patiently with me so I was able to drive the car I had my eye on for so long off the lot. I will be recommending all of my family and peers to Jason. More

Great customer service!! Easy to schedule an appointment! Customer service was great! Will come again when service is required! Sometimes hard to “call” service desk for an a Easy to schedule an appointment! Customer service was great! Will come again when service is required! Sometimes hard to “call” service desk for an appointment though. I seem to always get a recording to leave a message. Other than that.. I’m satisfied! More