O'Donnell Honda
Ellicott City, MD
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924 Reviews of O'Donnell Honda
We have been customers of your dealership for years, having purchased about eight cars over the years. We really do appreciate the cusotmer service and helpfulenss of the employees and expect to continu having purchased about eight cars over the years. We really do appreciate the cusotmer service and helpfulenss of the employees and expect to continue purchasing cars in the future. One of my sons has gotten marriedand moved to New Jersey. He still buys cars from O'Donnell. More
I have purchased three cars from O'Donnell Honda. I love the service department and feel that the sales staff is very fair. I probably should have held out for a little more on my trade-in, but I still feel the service department and feel that the sales staff is very fair. I probably should have held out for a little more on my trade-in, but I still feel good about the experience. I will go back to O'Donnell Honda again. More
My experience at O'Donnell Honda was pleasant and hassle free. Every aspect of my purchase went smoothly. The only glitch I had was that the salesman was not aware that the Element was not eligible for the free. Every aspect of my purchase went smoothly. The only glitch I had was that the salesman was not aware that the Element was not eligible for the .9 factory financing deal. Other than that, it was all good! More
There are at least four Honda dealerships closer to where I live, but I continually receive outstanding service at this dealership. This is the second vehicle I have purchased from O'Donnell, and I continua I live, but I continually receive outstanding service at this dealership. This is the second vehicle I have purchased from O'Donnell, and I continually send family and friends their way because their great customer appreciation skills! They are low pressure; honest; always make time to answer all questions; and give exceptional deals! I have also been extremely pleased with their service and parts sections, they treat their customers fairly, recommending appropriate service, never pushing unneeded items; complete jobs in a timely manner and are very courteous! I recommend anyone shopping for a Honda in the DC/Baltimore area go to O'Donnell! More
I was very impressed by how helpful the staff was. I mostly dealt with Terry Askin, and he spent so much time going over all the features of the car with me. I highly recommend this dealer.I also like t mostly dealt with Terry Askin, and he spent so much time going over all the features of the car with me. I highly recommend this dealer.I also like the fact that there was a tremendous selection of cars to choose from. More
I would like to thank everyone at O'Donnell Honda for my car buying experience.I love my Honda Civic LX. The sales people that waited on me were very helpful, polite, friendly, and professional. I would def car buying experience.I love my Honda Civic LX. The sales people that waited on me were very helpful, polite, friendly, and professional. I would definately recommend O'Donnell Honda to my family, friends and loved ones. It's an awesome car, it rides very nice, it was giving to me in mint condition. I love my new car. Thank You So Very Much, LINDA RICKARD More
We bought a 2011 Honda Odyssey minivan from O'Donnel Honda in Nov 2010. The experience was great and we would recommend them highly to anyone in the market for a Honda vehicle in the Baltimore-Washingto Honda in Nov 2010. The experience was great and we would recommend them highly to anyone in the market for a Honda vehicle in the Baltimore-Washington area. We contacted several dealers over the internet and picked O'Donnel based on the initial quote. Our salesman, Seth Glickman was pleasent, efficient, and straightforward without putting on any sales pressure or gimmicks. He arranged for the model of our choice and explained all the options on the pickup day without rushing. Overall, based on our experince (we test drove with another dealer as well, we would rate Seth and the dealership as excellent. More
I used to dread buying a new car--until I went to O'Donnell Honda and met Jerry. He made the entire process so easy. I used the CarBargains shopping service, and O'Donnell Honda offered the best pric O'Donnell Honda and met Jerry. He made the entire process so easy. I used the CarBargains shopping service, and O'Donnell Honda offered the best price by far. When I showed up at the dealership, Jerry handed me the keys to the CR-V I wanted to purchase and told me to take it for a test drive, which I did. When I came back, all that was left to do was fill out the paperwork. I paid cash for the vehicle, so I can't comment on their financing dept. I was in and out of the dealership in less than two hours. I also traded in my Forester and O'Donnell matched the trade-in appraisal that CarMax gave me. All in all, I'm a very happy camper. When it is time for me to buy my next Honda, I will definitely go back to see O'Donnell Honda and Jerry. More
This has been the easiest and friendliest dealership that I have ever been to. Throughout the entire process, there was a no hassles or gimmicks and they were honest, upfront and courteous. I will recommend I have ever been to. Throughout the entire process, there was a no hassles or gimmicks and they were honest, upfront and courteous. I will recommend this dealership to family and friends that is interested in a Honda. More
I had contacted a couple of other dealers for Internet pricing and was annoyed by the back and forth process. I just wanted someone to give me their best price up front and not have to deal with the back pricing and was annoyed by the back and forth process. I just wanted someone to give me their best price up front and not have to deal with the back and forth. Once I got in touch with Mike Garvey, my whole view of the car buying experience changed! He was gave me the best price and told me all of the other costs involved (taxes, tags, title, etc.) and never tried to mislead me. And, the price I received was $4,000 less than the other Honda dealers I had talked to. It took only a couple emails and one phone call to complete the deal. I filled out all of the paperwork online and went to the dealer on a Saturday morning. I was in and out in just over an hour--it was easily the best car buying experience of my life! And, I have to mention Glenn Boswell, the Finance Director. He's a pretty imposing guy--big and muscular--and I was a little worried at first. But, he was just as easygoing as Mike. It took 15 minutes to sign the paperwork and he didn't badger me about the warranties--just gave me the information and let me decide without pressure. I couldn't believe how easy it was. I have already recommended Mike Garvey and O'Donnell to several of my friends and I will continue to do so. I should also mention that Mike contacted me a few days after I picked up my Crosstour just to see how things were going. No other car salesman has every done that. It's no wonder they have received the President's Award for 7 years in a row! More