O'Hara Motors
Falmouth, MA
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We had an appointment Dec. 1st gir a 4 wheel alignment due to 25k miles without one. Lee took the JL from Laura and did a walk-around with her and pointed out a couple of dings we didn't see...Lee got the due to 25k miles without one. Lee took the JL from Laura and did a walk-around with her and pointed out a couple of dings we didn't see...Lee got the Jeep in and Laura was told the 4 wheel was not needed at this time. They did fo a thorough drive train inspection and said everything looked good and gave Laura the paperwork to show what was done. This company goes out of it's way to ensure satisfaction every time we've been there...Robert was also there to add info on the service done and answered Laura's questions...unlike the local Hyannis Jeep dealer. Why we bought our JL from O'Hara Motors. Thank you! More
Always great service from our neighborhood dealer. Great people personal attention My wife and I have bought three cars from them over many years and always a great experience people personal attention My wife and I have bought three cars from them over many years and always a great experience More
Worst service department ever !!!!! It’s been 3 weeks since I brought my 2019 compass in for service with problem not resolved and still have not got a call back and won’t take my calls don’t do anything since I brought my 2019 compass in for service with problem not resolved and still have not got a call back and won’t take my calls don’t do anything at this dealership it’s the worst I have ever dealt with all around no customer service no follow up my Thad trash in my truck that was not mine when it was picked up More
Great experience My wife was shopping around for a new SUV; her internet search brought her to O'Hara Motors with the best deal around. After careful review of all th My wife was shopping around for a new SUV; her internet search brought her to O'Hara Motors with the best deal around. After careful review of all the options, we made the decision to visit the dealership. Don, Sales Manager, was very accomodating and thorough, especially with the COVID19 pandemic. Nancy, Finance Manager, was a gem as well; she came in on a Saturday during limited service at the dealership to get our financing in order. We drove away with the car the same day which I understand may not always be the case and feeling part of the O'Hara Motors family. By the way Don, Nancy wanted 02718 on the paperwork. LOL!!!! More
Personalized Service The huge advantage being a small dealership - everyone is helpful, professional and polite. Everyone deals with you honestly - with the end result tim The huge advantage being a small dealership - everyone is helpful, professional and polite. Everyone deals with you honestly - with the end result timely and positive. Great Service Department! More
Sales experience I would recommend this dealership. The sales people were very friendly and professional. I felt they listened to what I wanted in a new vehicle and di I would recommend this dealership. The sales people were very friendly and professional. I felt they listened to what I wanted in a new vehicle and did their very best to make my car buying experience a pleasure. More
Wonderful buying experience. Paul the sales manager was so wonderful to deal with he made things very smooth and affordable, Steve the salesman was also a very friendly guy with n Paul the sales manager was so wonderful to deal with he made things very smooth and affordable, Steve the salesman was also a very friendly guy with no pressure, I worked with them over the course of a few days and when everything was agreed upon the paperwork and delivery went smooth. I highly recommend these guys and gals. More
Wonder Experience Wonderful experience buying a 2020 Gladiator. Shawn helped us get the exact vehicle we wanted, kept me updated as to when it would come in and made th Wonderful experience buying a 2020 Gladiator. Shawn helped us get the exact vehicle we wanted, kept me updated as to when it would come in and made the buying experience very nice. He and Nancy went above and beyond for my 10 year old daughter and me. Even sent someone to pick us up over an hour away when they heard I would have to use Uber to get me there. Thank you O’Hara Motors! More
Amazing experience I have to say that I am surprised to see some reviews that aren't very flattering. This was by far my best car buying experience. I bought a new Grand I have to say that I am surprised to see some reviews that aren't very flattering. This was by far my best car buying experience. I bought a new Grand Cherokee and traded my 5 year old Grand Cherokee with 75000 miles on it. Not only was there price better than the 2 other dealers I shopped but the trade value they gave me was $800 more than one and $1200 more than the other dealer. I dealt with Steve B who was extremely knowledgeable patient and not at all pushy, he made me feel like we were family Nancy handled all the paperwork and was also so friendly and knowledgeable. The people at O'Hara couldn't have been nicer. I have already recommended this dealership to friends and Co workers, one of them told me last night they are picking up there new Wrangler today. She was the one that told me about some of the reviews so I felt it was my duty to put this review in today. Great Deal Great Experience and Super Nice people Janet L More