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O'Meara GMC

Thornton, CO

Overview
Employees
Reviews
Vehicles
3.0
548 Reviews
O'Meara GMC is a trusted dealership that has been serving the community for many years. We are proud to offer a wide selection of high-quality GMC vehicles, including cars, trucks, and SUVs. Our sales team is dedicated to helping you find the perfect vehicle to meet your needs and budget. In addition to selling vehicles, we also offer top-notch service and maintenance at our state-of-the-art service center. Our team of certified technicians are trained to handle all your service and repair needs, from regular maintenance to more complex issues. We use only the best tools and equipment, and we always strive to get you back on the road as quickly as possible. There are many reasons to choose O'Meara GMC for all your automotive needs. Our team is committed to providing excellent customer service and going above and beyond to meet your needs. We offer competitive pricing, flexible financing options, and a wide selection of vehicles and parts to choose from. So whether you're in the market for a new GMC or just need some routine maintenance, O'Meara GMC is the place to go.
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2000 W 104th Ave

Thornton, CO

80234

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Showing 548 reviews

September 17, 2022

No problems great service will definitely come back. In and out with no problems in great time More

by ERICREYES80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Roberts, Eric Reyes
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Sep 18, 2022 -

O'Meara GMC responded

Thank you, Eric. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2022

Great customer service was very helpful very Communicative. Over all good service I will always return to get my car serviced here. More

by adiker51218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Nunez
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Sep 18, 2022 -

O'Meara GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2022

Severe lack of communication. Would call 4-5 times over several different days…voicemail always full, and they would rarely even answer the phone. Because of this and poor commu More

by TREI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Annissa Medina
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Sep 19, 2022 -

O'Meara GMC responded

We appreciate you taking the time to leave your feedback. Communication is very important to us and we apologize as it seems we missed the mark. Our Service Manager would like to talk to you about your experience. Can you reach out with your contact details?

September 15, 2022

They were amazing! Helped me get into the vehicle I needed! From sales to finance to service, top notch and professional! More

by xjeanox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Cassata, Keith Yeanoplos, Eric Reyes, Joel Nunez
Report | Print
Sep 16, 2022 -

O'Meara GMC responded

Thank you for choosing O'Meara Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 15, 2022

Found the exact new car I was looking for very knowledgeable and product from front to back of the vehicle explain every feature very recommendable More

by Tomas ruiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Ramirez
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Sep 16, 2022 -

O'Meara GMC responded

Thank you, Tomas! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Buick GMC!

September 14, 2022

Appointment was scheduled 3 weeks in advance, on day of we’re told that the work cannot be completed. A part we were told is normally in stock wasn’t and would need special ordered, another service that sh More

by egpowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Annissa Medina
Report | Print
Sep 15, 2022 -

O'Meara GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

Sep 15, 2022 -

egpowers responded

3 weeks before the appointment date, I scheduled it in person, because your online scheduler wasn't working, according to it, you were booked out 7 months. I tried calling for 3 days, but could never talk to anyone, despite leaving three voicemails. The day I stopped in to make the appointment, I was told the online scheduler was broken and probably would never be repaired, and also the voicemail system was screwed up. At that time, I scheduled my 2013 Verano for an oil change, serpentine belt replacement (9 yr old car with low miles and it's never been done), an A/C check-up and a full safety inspection as we are planning a 2,500 mile trip with car in early November. I was told the serpentine belt was common between GM vehicles with that motor and there'd not be a problem with it being in stock. I explained that my wife would be waiting, but I didn't want her to be there all day, and was assured that the items I wanted done would take about 3 to 4 hours, an acceptable amount of time for her to wait. The morning she arrived, she was informed that the oil change was possible and would take an hour, that the belt was out of stock, would have to be ordered and might be three days, and that to even inspect the A/C the car needed to be left overnight, no mention of the inspection. My wife called me, had me talk to Annissa who explained all this to me, I was not happy and asked her why when I made the appointment, I was told a completely different story regarding these items. She said that she just got the work order on her screen that morning, so she didn't know. The oil change was completed, we will have to make other arrangements to get the belt and the A/C done, and the inspection was apparently never completed (in the past it was always attached to the completed work order) so I have no clue if the car needs anything else before we can prepare for a road trip.

September 14, 2022

Thank you so much for the consistent service and quick repair turnaround? You guys rock ! More

by Dominic.y.jiron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Report | Print
Sep 15, 2022 -

O'Meara GMC responded

Dominic, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 12, 2022

I had a great experience here! ! Joseph Cassata was so knowledgeable and helpful! He really set my mind at ease!! Thank you!! More

by ahlmommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Cassata
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Sep 13, 2022 -

O'Meara GMC responded

Thank you so much for your review! Happy to hear JC was able to take care of you!

September 12, 2022

She worked with me was very nice to care my vehicle and got it done in a timely fashion very great employee More

by WILLIAMHALL7488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Report | Print
Sep 13, 2022 -

O'Meara GMC responded

Thank you for the review William! We're happy to hear that Annissa took care of your vehicle needs!

September 12, 2022

Your service department doesn’t answer the phone or return phone calls. I literally had to go in to schedule my appointment More

by Mike z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Reyes
Report | Print
Sep 13, 2022 -

O'Meara GMC responded

Thank you for bringing this to our attention. Your response has been sent to our management team to look into this issue further.

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