O'Meara GMC - Service Center

Came in for a scheduled appointment. ..oil change. Normal time would be 45 minutes to an hour. After an hour and a half I went to check on my vehicle. They apologized for the time and che ..oil change. Normal time would be 45 minutes to an hour. After an hour and a half I went to check on my vehicle. They apologized for the time and checked me out. There was grease prints on the inside drivers door and outside drivers door frame. More

I am glad you hired more help in the service department. I may get my oil changes there instead of jiffy lube. I never was able to talk to anyone because you only had one guy there and never by the phone t I may get my oil changes there instead of jiffy lube. I never was able to talk to anyone because you only had one guy there and never by the phone to take a call, Big Improvement. More

Great people to work with, liked the update texts. Explained everything about the issues clearly. Explained everything about the issues clearly. More

Eric is great! He turned my car very quickly they even had a break in and service didn’t miss a beat. He turned my car very quickly they even had a break in and service didn’t miss a beat. More

So when bought truck I had a deal for them to be fixed I brought truck in I called Eric on third day to see progress he doesn’t answer the phone he called me back to tell me they can’t figure out what’s wro brought truck in I called Eric on third day to see progress he doesn’t answer the phone he called me back to tell me they can’t figure out what’s wrong with them so I posted a review and few days later the salesman told me to take it down and he would make sure it’s fixed. When I talked to Anissa about scheduling problem she told me they were only diagnoseing it and that’s all well that was not the deal so even having a paper from management and a text it’s not enough I then tried to talk to jc about when I test drove the truck I screenshot the price when I did deal I didn’t realize they up the price a lot when I tried to show jc he got very mad about it and escorted me to the door I said prices don’t add up. Kurt the salesman said “one angry Customer won’t hurt us we have plenty coming in every day” So if you want to let anyone knowing that is buying something here to please be aware and careful More

First service visit at O'Meara Buick GMC. This was a complimentary visit to change oil, rotate tires, and perform a general inspection on my new-to-me GMC truck. Arrived 5 minutes before my a This was a complimentary visit to change oil, rotate tires, and perform a general inspection on my new-to-me GMC truck. Arrived 5 minutes before my appointment time and Joel got me checked in right away. Waiting area was nice. About 80 minutes later, Annissa let me know they were finished. She was apologetic about the time it took, but I thought it was reasonable. Nobody tried to sell me any added services. Just a note on the paperwork indicating the condition of the brakes. It was a low-stress visit. More

Impossible to talk to their service team and manager. My car has been in the service center for the same issue 5 times now. My car has been in the service center for the same issue 5 times now. More

Thank you so much for your continued great service! Hope you guys win your award! Hope you guys win your award! More

Got changed for a battery replacement even if the vehicle was not 3 years old from the purchase and was supposed to be covered bumper to bumper!! Only 36k miles and the battery was totally dead and needed to was not 3 years old from the purchase and was supposed to be covered bumper to bumper!! Only 36k miles and the battery was totally dead and needed to get replaced, shame on GMC $72k NOT honoring the warranty! Definitely not purchasing anymore any vehicle from them More

Thank you Joel & service tech(s) for getting our ac fixed! :-) Very much appreciated. Communication was timely & detailed. Staff was friendly & helpful. fixed! :-) Very much appreciated. Communication was timely & detailed. Staff was friendly & helpful. More