Chase was a model salesperson, and was key in my decision to trade in my 2015 O'Neill Honda CR-V for a new 2019 CR-V from O'Neill. It was snowing Friday evening, 1/11, and little did I know it was turning into Snowmageddon! Throughout the sales process that evening, in spite of the weather, Chase was cheerful, hard-working and co-operative. Lesser souls would have suggested we try this some other day. The car detail staff had already left, due to the weather, but Chase followed up to ensure we had a successful completion to the sales process. As a salesperson he is "off the charts" -- five stars out of five. Chase's attention to listening to what I wanted as a customer was key to my decision to buy a car that evening, and I was happy with my decision.