O'Neill's Chevrolet Inc
Avon, CT
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Service department provides exceptional customer service. I have a special needs situation at home - they always arrange for return delivery of my vehicles to help with logistics of family care. I have a special needs situation at home - they always arrange for return delivery of my vehicles to help with logistics of family care. More
Excellent Service Took good care of my car put it in the garage tonight they couldn’t find what was wrong with it, but they endeavor to do so took good records the garage tonight they couldn’t find what was wrong with it, but they endeavor to do so took good records More
Great service , very informative on what needs to be done at the time of service , all the workers and staff are very polite and it is a very clean facility. I purchased my last 3 vehicles at O’Neill’s and I at the time of service , all the workers and staff are very polite and it is a very clean facility. I purchased my last 3 vehicles at O’Neill’s and I will be a customer for life More
Always very helpful and knowledgeable. They always have an answer for all my questions and have always been extremely friendly as well as courteous! They always have an answer for all my questions and have always been extremely friendly as well as courteous! More
Terrible. I had an appointment for 9:00. They had my car all day and never even diagnosed the issue. I bought my wife a brand new suburban a few years ago and I had an appointment for 9:00. They had my car all day and never even diagnosed the issue. I bought my wife a brand new suburban a few years ago and that was also a terrible experience More
I can always count on outstanding service and kindness from O'Neill's. They respond quickly and efficiently. As always, I leaved extremely pleased. from O'Neill's. They respond quickly and efficiently. As always, I leaved extremely pleased. More
I have always received professional and courteous service from this dealership. I have trusted the service of my car to them since buying it there in 2010 from this dealership. I have trusted the service of my car to them since buying it there in 2010 More
We did not need a third car (as we have already have 2 cars) till summer (when my older son would be back from college). But, Bolt EV was having great discounts and we decided to buy the car. We also knew cars) till summer (when my older son would be back from college). But, Bolt EV was having great discounts and we decided to buy the car. We also knew that their was a $1,500 CT state cash back that one could get for the car. We gave a price that we were willing to pay for the car. The price was accepted immediately. We confirmed a couple of times that we will still be getting the CT state $1,500 cash back. The salesperson stated that we would be entitled to that money when we file our taxes. We went to sign the papers. One of the papers stated that the price of the car includes the $1,500 CT state cash back. They were giving the dicount to us when they agreed to the price of the car and they will get that money back. So, we felt misinformed as the price that we had agreed on included the $1,500 CT state discount. We should have walked off. We had already started signing the papers. I guess the subtle pressure made us complete the process of buying the car. I did not expect that a car dealer would ask us to sign papers to give the CT state discount of $1,500 to them. I guess next time I will be prepared to walk off when a car dealer does something similar. More
I came in with a dead battery, I was taken care of with no appointment, something I know is unusual, and also got a oil change. I left very pleased. no appointment, something I know is unusual, and also got a oil change. I left very pleased. More