Buying a car is an important experience. It has to meet your needs. Second only to a home, it is the second biggest purchase you will probably make. and budget. The people at O'Neill's made this very easy and pleasant.
I started at their website to see what was available in my price range that fit my requirements., I called Charlie Melnick in sales and set up an appointment. Of the 2 cars I looked at, one clearly stood out and after test driving the car was sold.
I liked that there was "no game playing". Straightforward, honest man, that's Charlie Melnick.
When we picked up the car Lou, the finance man, went through all the finalized paperwork. No hidden ambiguous fees. He even had a wireless rearview camera installed at my husband's request.
Charlie put the plates on, and took time to go over all the operating features and set up the OnStar before we left the lot. Very happy experience.