O'Steen Acura of Athens
Athens, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Everyone is very kind and attentive. I am in college and the employees always remember and take care of me. This is crucial for me, being a female in college because I know nothing about I am in college and the employees always remember and take care of me. This is crucial for me, being a female in college because I know nothing about cars! More
I am driving Acura for almost 14years, and i have been dealing with some Acura dealerships in Houston, Palm beach and Georgia. This dealership is the worse in all aspects and i feel sad that Acura has a d dealing with some Acura dealerships in Houston, Palm beach and Georgia. This dealership is the worse in all aspects and i feel sad that Acura has a dealership like this. My feedback is not to hurt anyone, however, take it as a learning process to improve. Too many service points missing. I did a reservation on line and u neec to pick up between two plans, which i picked up plan B. When i arrived to my appointment, i clearly mentioned that i m traveling and i need my car to be checked completely. Joshua kept repeating its an oil changed. And i kept saying, i need the 15 points, which i normally do with others dealerships. Additionally, i mentioned that AC at driver side is not cooling like a passenger side and needs three minutes to start feeling it. A quick response, we need a day to fix it!! After i wIted fir thirty minutes, the car was only done with the oil changed, i noticed a rare light break is off and the soare tire was not checked. The whole experience is awful and ur store is not recommended at all. More
Great service! Made an appointment. The service was very timely! Always use the service department for oil changes! Made an appointment. The service was very timely! Always use the service department for oil changes! More
Jorge was awesome, My experience at your dealership was awesome. I would definitely recommend this dealership. awesome. I would definitely recommend this dealership. More
The people are very nice, The service area is very clean. A nice environment to wait in… but I was told my part had to be ordered, so I made an appointment to come back the next week. When I arrived and they A nice environment to wait in… but I was told my part had to be ordered, so I made an appointment to come back the next week. When I arrived and they took my car, I waited about 5 minutes and was told that they forgot to order my part. Some drive from Monroe for nothing. Now I have to come back again. More
Please, if they’re any problems where the customer is involved be sure to investigate exactly where the problem started. The check in man in the service department was wonderful, my problem involved the involved be sure to investigate exactly where the problem started. The check in man in the service department was wonderful, my problem involved the receptionist that made my appointment and spoke with me about my sunvisor , she should have made sure the correct part was in the dealership when I arrived the first time as I told her mine was falling down. Everyone has been great except for that, almost $1,000 would be considered ridiculous in my world to pay for any sunvisor! I paid almost $500.00 and that is ridiculous too! With the prices of these needed accessories Thank you for giving me the opportunity to voice my opinion. Glenda Hanson (Proud Volvo owner since 2012) More
Everything was perfect. I was given a loaner which was extremely nice. The only problem was I only drove the loaner from the dealer to my home. When I went to fill it up it I was given a loaner which was extremely nice. The only problem was I only drove the loaner from the dealer to my home. When I went to fill it up it was half full. I said something when I came back and thy said they never checked the amount of gas in the car. I guess I paid for a lot of people's gas. More
My experience was very quick and positive! The dealership was very clean and fancy, many members of staff asked me if I’d like a drink, which was super sweet! Patrick did an AMAZING job! The dealership was very clean and fancy, many members of staff asked me if I’d like a drink, which was super sweet! Patrick did an AMAZING job! More
The service was fine. It was quick, and efficient in a comfortable setting. My only complaint would be that they didn't check the air pressure. In fact it seemed that they It was quick, and efficient in a comfortable setting. My only complaint would be that they didn't check the air pressure. In fact it seemed that they reduced the pressure. More
Al Smith was awesome. He was knowledgeable and patient. Financing department was spot on. Highly recommend He was knowledgeable and patient. Financing department was spot on. Highly recommend More


