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O'Steen Acura of Athens
Athens, GA
323 Reviews
O'Steen Acura Volvo Cars Athens in Georgia is a new and pre-owned Acura dealership also serving shoppers in Watkinsville, Greensboro, Statham, and Monroe. Driving should be an experience, not just a commute. Whether you're cruising through the vibrant streets of Athens or heading out for a quiet weekend in Greensboro, our dealership is dedicated to providing Northeast Georgia with the high-performance luxury and reliability that only Acura can deliver. From the moment you walk into our showroom, you'll notice a different kind of energy.
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 323 reviews
Verified Customer
June 27, 2023
Called on a Wed. AM and could not get my dead car in till Mon. At 2:30PM. No loaners available. Never had this problem before. Told they were short staffed. We were a AM and could not get my dead car in till Mon. At 2:30PM. No loaners available. Never had this problem before. Told they were short staffed. We were all set to buy a MDX to add to our RDX but after this experience we shopped elsewhere. More
by BQBRILEY
Employees Worked With
Dee
June 26, 2023
Best experience I have ever had buying a car. Jorge is awesome! WE arrived at 6pm took a 20 minute test drive and walked out after completely all the paper work at 7:30pm, an Hour and a half....i Jorge is awesome! WE arrived at 6pm took a 20 minute test drive and walked out after completely all the paper work at 7:30pm, an Hour and a half....incredible! More
by blmcafee
Employees Worked With
Jorge Rodriguez
June 24, 2023
Very helpful, nice, professional, accommodating. Always making sure you are very happy with their service. Always making sure you are very happy with their service. More
by sbbroun
June 23, 2023
I had an amazing experience! The entire staff were friendly and accommodating! Lamarr was my salesman and he did a phenomenal job explaining everything and making me comfortable The entire staff were friendly and accommodating! Lamarr was my salesman and he did a phenomenal job explaining everything and making me comfortable with the purchase! More
by brittmoody09
Employees Worked With
Lamarr Green
June 23, 2023
Extraordinary great service from service manager Joshua who fit us into an already very loaded schedule. Always found time to help with even little things. All this in the midst of remodeling/ renovating who fit us into an already very loaded schedule. Always found time to help with even little things. All this in the midst of remodeling/ renovating dealership More
by BRUCEMIDDENDORF
Employees Worked With
Joshua
June 22, 2023
Buddy was very nice and respectful. It appears that Acura was quite busy. It took me many tries to get to the service department. But, when I was able to talk to him, he listened and It appears that Acura was quite busy. It took me many tries to get to the service department. But, when I was able to talk to him, he listened and was able to answer my concerns. More
by VJSMITHC
Employees Worked With
Elliot Haynes- great salesman
May 30, 2023
While I have heard nothing but great things of Acura of Athens when you purchase a new vehicle, I cannot say the same about purchasing a used car through them. I purchased a non-Acura car through them used Athens when you purchase a new vehicle, I cannot say the same about purchasing a used car through them. I purchased a non-Acura car through them used, for what I believed was a decent price, even though the car had the check engine light on for emissions. The salesman Billy was very good and was very upfront about the whole situation and got in writing for me that the dealership will honor to fix the issue for me, for no charge. Well, they tried replacing the gas cap, I picked it up, they put it on, issue persists. I called them back to let them know that the gas cap fix did not work and I was told to bring my car in for diagnostics while they try to identify which purge valve in my car went out so they could fix it. This was about when I started to notice Acura was now giving me the run-around. I took my car for diagnostics, and after having my car all day, they tell me they know which purge valve to replace and that it would take about 2-4 weeks for it to come in. I was told this around the beginning of March and I have YET to hear back. I have called the service department and their manager about this on at least 2 separate occasions, once about a month ago, where the service manager picked up the phone, I was asking him about my part that should’ve already came in, to which I was told that he would check with the parts department and get right back with me as soon as he could. He never called me back. Well, flash forward to a week ago. My car still has a code for a purge valve, has a new code for a busted brake booster sensor, the fuel door had to be broke open due to a busted actuator, and I believe I have a shifter sensor going bad as well due to a warning in the car, all after owning this car for exactly 4 months. I even call the service department again. I present to them a new issue that has came up with the car, and even after them stating when I purchased the car that their service department would take care of everything, they tell me that they will not touch the car and to take the car to the manufacturer’s dealership which is a hour away. Come to find out the service department did not even have the part that was supposedly ordered in their inventory. Fortunately, the dealership’s almost always predatory warranty they attempt to get everyone to sign up for is what’s saving me in this, as I have had to now take my car to a specialized mechanic for repairs. More
by mangojuulpodplug
Employees Worked With
Carlos, Billy
