O'Steen Volvo Cars of Jacksonville

This is the third vehicle I have bought from O'steen and will continue to buy from this dealership as long as I own cars! Everyone is pleasant, knowledgeable, and professional. Ana, my sales associate, ma will continue to buy from this dealership as long as I own cars! Everyone is pleasant, knowledgeable, and professional. Ana, my sales associate, made sure to answer all of my questions, figured out the best way to get me into the car I wanted, all with a smile and a positive attitude. I have a long history with Volvos as they are the safest car for a family. I have driven one since 1988. More

Excellent service was able tofix my issue is one day. Keep me informed of the progress Keep me informed of the progress More

Bill Moody in the service department had excellent communication and overall service. O’Steen always strives to make customers happy. communication and overall service. O’Steen always strives to make customers happy. More

Service Dept. excellent/focused - Sabrina and Bill - from appointment to explanation of work to completion. excellent/focused - Sabrina and Bill - from appointment to explanation of work to completion. More

Service representatives provided excellent service, explaining what the service appointment covered, answering questions and provided professional and courteous service. explaining what the service appointment covered, answering questions and provided professional and courteous service. More

Service advisor, Bill, was very attentive and professional the entire time. He kept me informed of everything along the way. I also got to meet the technician, Kyle, who was performing the mainte professional the entire time. He kept me informed of everything along the way. I also got to meet the technician, Kyle, who was performing the maintenance on my vehicle and he was extremely thorough and courteous. I would be happy to work with them in the future and recommend them to all friends and family. More

I have leased several cars over the years here and have always been satisfied with sales and services. We are about to get another car there. always been satisfied with sales and services. We are about to get another car there. More

The salesman where very friendly and nice. Paul Chrisman made the process quick and easy. Paul Chrisman made the process quick and easy. More

Carlos my sales person and Frank the manger were GREAT to work with when purchasing my Navigator! Great people and great dealership!! Would definitely recommend them! work with when purchasing my Navigator! Great people and great dealership!! Would definitely recommend them! More

Bought a Jeep here Friday (March 4th 2022) and had it delivered to me the following day. It was agreed upon delivery that they would fix the TPS (tire pressure sensor) and replace the roof rack because b delivered to me the following day. It was agreed upon delivery that they would fix the TPS (tire pressure sensor) and replace the roof rack because both things were broken and was I told by Frank when they brought me the car Saturday it would all be fixed. Not only did they never fix those two issues but after 7 days of having the vehicle it now won’t start and is on the side of the road. I texted Frank asking for any kind of assistance and was just met with a simple sorry. I feel I have been 100% lied to and conned by this dealership and as a marine corps disabled vet I figured they would of tried to help me out a little more but it seems to me once they get their money they lose interest in you. Very disappointed and now still left without a vehicle to drive More