Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

O'Steen Volvo Cars of Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
248 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
Contact Dealership
View Awards

10863 Philips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 248 reviews

August 03, 2025

Buying a car is a stressful experience for me, but the sales staff was wonderful. This is my third car from the dealership.. More

by Rebecca Joca
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hong Tea
Report | Print
Aug 04, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Rebecca, Thank you so much for your kind words and for trusting us once again—it truly means the world to us! We know that buying a car can feel overwhelming, so we're thrilled to hear our sales team made the experience easier and more comfortable for you. Congratulations on car number three! We're honored to have you as a loyal customer and look forward to being here for you whenever you need us.-AS

July 11, 2025

Great people, and they definitely made the buying experience less painful, and they did their best to get me in the car I wanted. More

by rubenrusso76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We're thrilled to hear that our team helped make the buying experience smooth and got you into the car you wanted. Enjoy your new ride, and Welcome to the O’Steen Volvo Cars of Jacksonville family! 🚗💙 If you ever need anything, we’re just a call away!-AS

July 06, 2025

The Staff at O'Steen Volvo was bery professional and courteous. They addressed any questions I had regarding my purchase. More

by ibillybo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at O'Steen Volvo Cars of Jacksonville. Providing professional and courteous service is always our top priority, and we're glad we could answer all your questions and help with your purchase. Enjoy your new vehicle, and please don't hesitate to reach out if there's anything else we can do for you!-AS

July 02, 2025

Pretty easy and relaxing experience over all. The deal was fair on car and trade More

by mahanyr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the great feedback! We’re glad to hear your experience was easy and relaxing, --that’s exactly what we aim for. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything down the road!-AS

June 25, 2025

very satisfied with the customer service it was agreat experience sales stuff was very knowladgeable More

by delmyg22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jun 27, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our sales team was able to assist you knowledgeably. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded. We look forward to serving you again in the future!-AS

June 21, 2025

Salma was great for us. She put up with me being hard-core about what I wanted and I was totally satisfied with the deal I made. The one thing I didn't like was when I hande More

by Bgary69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Salma took great care of you and helped you get exactly what you were looking for—she’s truly an asset to our team! We also want to sincerely apologize for the confusion and frustration regarding the check during the payment process. Your feedback is being taken seriously, and we’ll be addressing this internally to ensure our team handles situations like this more confidently and professionally in the future. If you need further assistance please reach out directly to our General Manager Ross at 904-396-5486 We truly appreciate your patience and the fact that you stuck with us despite the hiccup. If there’s anything more we can do for you, please don’t hesitate to reach out.-AS

June 21, 2025

Jason did a great job. He explained everything that I needed to know!! He was very helpful! More

by qofeaglesnest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the great review! We're so glad to hear that Jason was helpful and took the time to explain everything clearly. Providing a smooth and informative experience is always our goal, and it’s great to know Jason delivered that for you. We truly appreciate your business and hope you're enjoying your new vehicle. If you ever have any questions or need assistance down the road, we're always here to help! -AS

June 14, 2025

The dealership was quick to respond to our inquiry and gave us a great price for our new vehicle and competitive amount for our trade-in. Salma drove 4 hours round trip to deliver our new car! Thank you f More

by maggiesorel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that everything—from the pricing to the trade-in—met your expectations. We'll be sure to pass along your appreciation to Salma for going the extra mile (literally!) to deliver your new vehicle. Enjoy your new car, and please don’t hesitate to reach out if you need anything in the future!-AS

June 04, 2025

The dealership, was courteous and professional. They were friendly and not aggressive and tried to create an atmosphere conducive for a customer to engage in considering a transaction. There was More

by hgmail2me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Peterson- excellent response, accommodating and knowledgeable. His enthusiasm for his job is evident and he has been very adequately trained. Neither intimidated nor afraid of seeking additional knowledge to answer any questions with which he is , Jesse H
Report | Print
Jun 04, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for taking the time to share your experience with us. We're so pleased to hear that you felt welcomed and respected throughout your visit. Creating a comfortable and pressure-free environment is something we strive for, and it’s wonderful to know that came through. We're especially proud of Jesse and are glad to hear he made such a positive impression. We'll be sure to share your kind words with him. Thank you again for choosing us—we truly value your trust and support!-AS

May 24, 2025

Salma made this the best car buying experience I’ve had. She’s super knowledgeable about the vehicles and the many features of the Volvos. On top of that, she’s a doll and a pleasure to work with. I started More

by klbreuer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the amazing review! We’re thrilled to hear that Salma made your car-buying experience the best one yet. 🙌 Her product knowledge, warmth, and dedication truly set her apart, and we’re so glad she was able to guide you through every step of the process. It means a lot to know you felt supported and valued — not just during your visit, but moving forward as well. We’re lucky to have Salma on our team, and even luckier to have customers like you! Enjoy every mile in your new Volvo, and don’t hesitate to reach out — we’re here for you every step of the way. 🚘💙-AS

1
2
3
...
25